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Old 10-04-2006, 05:21 AM   #31 (permalink)
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At the store the system wasn't run long enough to see only 25C. The supply didn't quit due to your reseating of the hsf. If you somehow managed to reverse the plug for the cpu fan the fan would be what cooked. It was most likely due to a bad cap in the supply itself that simply went.
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Old 10-04-2006, 06:03 AM   #32 (permalink)
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Well anyway i went to the store today and the guy tested my parts and its the power supply.I dont know why the power supply but it was just it so i will send it to antec and they will send me a new one.

Does anybody have an idea why the power supply burned when i reseated my fan.And it acually helped at the store i got 25C idle and before i got 35C on idle so it was worth it reseating.
That happen to me too, with that Antec Neo HE 550. First Installed it without the extra fans and it turn on perfectly and loaded to bios etc. Later When I connect all the extra 120mm fans the Power Supply smoked.

How could few fans burn a neo he 550!!!! Later I return that one and bought the same kind again and when I connected it. It burn out on me again. I just thought from then Neo He 550 are peace of CRAP!!!!

This time I return the second Neo HE 550 and Bought a different name brand PSU. OCZ 500watt PSU and it worked find.

So basically when your Neo HE 550 burned on some fans thats normal. Just remember never to buy Neo HE 550 again. I dont trust them anymore.

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Old 10-04-2006, 08:32 AM   #33 (permalink)
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I would have swapped the Neo HE 550w model for the True Power II or III 550w models that get favorable reviews. It was a bad batch that found a way out. Generally Antec is one of the most reliable brand supplies.
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Old 10-04-2006, 08:38 AM   #34 (permalink)
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Well anyway i went to the store today and the guy tested my parts and its the power supply.I dont know why the power supply but it was just it so i will send it to antec and they will send me a new one.
I'm really glad to hear that And look... i was right Intel's usually dont even blow when you take off the whole heatsink while its under full load
But im really glad its (just) the PSU.... talking about serious bad luck with timing here.. ah well,.. turned out to be not that bad after all..
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Old 10-04-2006, 10:32 AM   #35 (permalink)
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Apparently the supply quit after powering down the system to make the hsf change. The cpu wasn't under any load with the system shut off. I've seen supplies quit suddenly while the system was running. Those are usually the cheeeeeeeap supplies that came along with budget brand cases. At least the supply can be replaced easy enough under manufacturer's warranty.
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Old 10-04-2006, 10:13 PM   #36 (permalink)
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but the antec noehe were suppose to be very good.When i read the review it stated that its a very good power supply.And antec will replace the power supply for free right?
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Old 10-05-2006, 01:17 AM   #37 (permalink)
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You would have to ship it direct to Antec along with a copy of the sales receipt from purchase. They would replace it under their manufacturer's warranty if you are past the return date at the vendor. Most online vendors will have a 30day exchange policy on defective products. How long did you have the supply?
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Old 10-06-2006, 03:24 AM   #38 (permalink)
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i think more then 30 but it broke so why does it say it has 3 year warranty if they wont repair it?
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Old 10-06-2006, 03:28 AM   #39 (permalink)
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i think more then 30 but it broke so why does it say it has 3 year warranty if they wont repair it?
The 30 day return policy is with the vendor that sold you the product, and the 3 year warranty is with Antec, so Antec will have to deal with it (which could be a while).
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Old 10-06-2006, 04:04 AM   #40 (permalink)
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After the dealer's return due date has expired from the date of purchase you will have to ship it directly to Antec where they will repair or replace under their own manufacturer's guaranty. It's their product. Shipping time for individual supplies yes will take a little longer there. I couldn't give you an exact amount of time having never had an Antec supply quit in all these years. I've seen some "cheapies" included with cases bought go fast however.
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