RobMan817

Ok i have sound blaster live 24-bit, i recently switched computers because my other one just broke so i switched to this pc which is a bad quality 667mhz deskpro ep/sb and i have my sound blaster live installed correctly and under device manager when i double click it it says that it is working correctly, i try to play music which nothing will play and i open windows media player and it says i dont have the drivers installed, when i go to sounds and audio devices all of the boxes are faded to where i cannot click them, i made sure under device manager that sound blaster live sound card was enabled, there is a problem under the device manager theres something that says unknown device with a yellow ! next to it,i right click it go to update driver and it then says this wizard helps you install software for: then it says MEDIA, i click next and it searches for drivers then a window pops up that says the software your are installing for this hardware: Microsoft WINMM WDM Audio Compatability Driver has not passed windows logo testing to verify its comp. w/ windows xp., i tried continuing install anyway but didnt work at end so i just leave it there, i tried just uninstalling it but it comes back no matter what and my sound never plays, any ideas?? thanks



Computer Stats
Windows Xp Home Edition
Compaq 5400 US 1.2 GHZ
Nvidia FX5200 128 mb video card
512mb of ram( PC133 SDRAM)
Sound blaster live 24-bit sound card

computerhakk

What is the specific model of the sound card? I don't see that sound blaster have an internal live! card. Other than that, let us know the exact model, such as if it was sb0410, etc.. You can try creative's autoupdate utility and see if it recognizes your card and download the right driver.

http://us.creative.com/support/downl...DspLangID=1033

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"Remember, wrong advice may be worse than no advice at all."
::COMPUTERHAKK:::

RobMan817

yep the model number is SB0410, i used my original cd to install the drivers and still all of that happens, i see what you mean though i installed the drivers and it worked fine but im thinking the unkown driver is messing with it and wont let it work and i cant see how to fix that, thanks

this is the box that mine came into http://tienda.ndd.com.mx/images/clsblivebox.JPG

RobMan817

i also forgot to mention that my windows update always has the same update to install over and over every time i turn my pc on and its the KB920872 update which says something about a critical audio update and it always tells me to install when i do each time yet it keeps coming back

computerhakk

Ok, you should try and go to Creative's support site here:
http://us.creative.com/support/downloads/

Navigate to your card called the 24-bit, not the 24-bit External and download the driver (All) from there. Before installing the driver, go into your Device Manager and delete your sound drivers that is currently there. Then try installing the new driver you just obtained from Creative's site.

That MS update sounds like a sound driver issue, so it might work after you get your sound driver working.

__________________
"Remember, wrong advice may be worse than no advice at all."
::COMPUTERHAKK:::

RobMan817

darn it didnt work this has to be the weirdest problem ive ever had cause it doesnt make any sense to me and ive searched all over google, thanks for your help though