keyboard/BIOS problem

boger · 11-01-2006, 11:35 PM

Hey guys. I have a crappy old Gateway that i use as a spare computer. I tried to reinstall windows xp but at the black and white screen that gives me options to start or install windows, my keyboard wont work! I thought i might have to go into BIOS because it isnt recognizing my usb keyboard. This computer is usb only. Well, I can't get into the bios because i have to hit F1 at the gateway logo and my keyboard won't work. Can anyone tell me what to do or how to get into BIOS??? And I already tried resetting the cmos by takeing out the battery and moving the jumper. The motherbord is a Microstar MS-6312. Thanks!!

**Cromewell** · 11-02-2006, 02:42 AM

With a USB only system your BIOS should have USB device support (for keyboards, mice and whatnot). Try switching to a different USB port.

boger · 11-02-2006, 02:43 AM

I already tried that and it didn't work.

**Cromewell** · 11-02-2006, 02:45 AM

Have you tried a different USB keyboard? If that doesn't work you'll probably need a new motherboard. Unless the Gateway is still under warranty then you might be able to get them to repair it for free.

OvenMaster · 11-03-2006, 12:02 AM

Can you borrow a standard PS/2 keyboard to get into your BIOS to enable USB support? You could even buy one say at a store, try it, and then return it, saying you "changed your mind".
Tom

mcyi9ky2 · 11-03-2006, 02:02 AM

Quote:

Originally Posted by boger

Hey guys. I have a crappy old Gateway that i use as a spare computer. I tried to reinstall windows xp but at the black and white screen that gives me options to start or install windows, my keyboard wont work! I thought i might have to go into BIOS because it isnt recognizing my usb keyboard. This computer is usb only. Well, I can't get into the bios because i have to hit F1 at the gateway logo and my keyboard won't work. Can anyone tell me what to do or how to get into BIOS??? And I already tried resetting the cmos by takeing out the battery and moving the jumper. The motherbord is a Microstar MS-6312. Thanks!!

use the ps2 keyboard instead of usb and it should be fine...it happened on my old computer too (not gateway..), and i used ps2 keyboard then ok...the thing is i still dont know why the usb keyboard wont work

and what do you mean "usb only"

it should as least have one or two ps2 port at the back right?

**Cromewell** · 11-03-2006, 02:40 AM

No, you can get systems with no PS/2 ports.

11-01-2006, 11:35 PM	#1 (permalink)
boger New Member Join Date: Nov 2006 Posts: 5	keyboard/BIOS problem Hey guys. I have a crappy old Gateway that i use as a spare computer. I tried to reinstall windows xp but at the black and white screen that gives me options to start or install windows, my keyboard wont work! I thought i might have to go into BIOS because it isnt recognizing my usb keyboard. This computer is usb only. Well, I can't get into the bios because i have to hit F1 at the gateway logo and my keyboard won't work. Can anyone tell me what to do or how to get into BIOS??? And I already tried resetting the cmos by takeing out the battery and moving the jumper. The motherbord is a Microstar MS-6312. Thanks!!

11-02-2006, 02:42 AM	#2 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 24 Posts: 10,085	With a USB only system your BIOS should have USB device support (for keyboards, mice and whatnot). Try switching to a different USB port. __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in ruttin' command here. I must plug a couple comics because they are good :D: www.ctrlaltdel-online.com www.userfriendly.org

11-02-2006, 02:45 AM	#4 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 24 Posts: 10,085	Have you tried a different USB keyboard? If that doesn't work you'll probably need a new motherboard. Unless the Gateway is still under warranty then you might be able to get them to repair it for free. __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in ruttin' command here. I must plug a couple comics because they are good :D: www.ctrlaltdel-online.com www.userfriendly.org

11-03-2006, 12:02 AM	#5 (permalink)
OvenMaster VIP Member Join Date: Jan 2006 Location: Red Sox Nation Age: 49 Posts: 1,982	Can you borrow a standard PS/2 keyboard to get into your BIOS to enable USB support? You could even buy one say at a store, try it, and then return it, saying you "changed your mind". Tom __________________ Frankenbox III: CPU: AMD Athlon 64 X2 4200+ * MOBO: Biostar K8M800 Micro AM2 * RAM: 2x1GB Kingston DDR2 667 HDD: WD 80GB Master, Seagate 320GB Slave * OPT: two Pioneer DVR-115DBK DVD burners PSU: Antec Basiq 500W * GPU: PNY GeForce FX5200 256MB AGP 8x * MON: ViewSonic LCD VA721 CASE: EvTek minitower * SND: Diamond Xtreme 5.1 * OS: XP Home SP2 * ROUTER: Linksys BEFSR41

11-03-2006, 02:40 AM	#7 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 24 Posts: 10,085	No, you can get systems with no PS/2 ports. __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in ruttin' command here. I must plug a couple comics because they are good :D: www.ctrlaltdel-online.com www.userfriendly.org

11-02-2006, 02:43 AM	#3 (permalink)
boger New Member Join Date: Nov 2006 Posts: 5	I already tried that and it didn't work.

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