eNd_iT

hey does anyone know what this issue might be?

I am unable to add/remove any programs on my comp

for example, if I try to uininstall winamp - i get an error message asking e if i want to report the problem.


I have run every imaginable anti-virus program. i need your expert help guys


thanks

__________________
MOBO: TGIGABYTE GA-965P-S3
CPU: Intel Core 2 Duo E6400 Conroe 2.13GHz
VID CARD: BFG Tech BFGR76256GTOCE Geforce 7600GT 256MB
FIREWIRE: SABRENT SBT-FWPHB USB2.0/Firewire 1394 8 Ports PCI Card & Internal Combo Hub
PSU: XClio 450BL ATX 450W Power Supply
DVD: NEC 16X DVD±R DVD Burner Black
HD: Western Digital Caviar SE WD2500JS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
RAM: G.SKILL 1GB (2 x 512MB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel

eNd_iT

hi again...hey guys here is my HJT log


Logfile of HijackThis v1.99.1
Scan saved at 5:43:54 PM, on 11/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\adirss.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [adir] C:\WINDOWS\system32\adirss.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

thanks again to all of you great people!

__________________
MOBO: TGIGABYTE GA-965P-S3
CPU: Intel Core 2 Duo E6400 Conroe 2.13GHz
VID CARD: BFG Tech BFGR76256GTOCE Geforce 7600GT 256MB
FIREWIRE: SABRENT SBT-FWPHB USB2.0/Firewire 1394 8 Ports PCI Card & Internal Combo Hub
PSU: XClio 450BL ATX 450W Power Supply
DVD: NEC 16X DVD±R DVD Burner Black
HD: Western Digital Caviar SE WD2500JS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive
RAM: G.SKILL 1GB (2 x 512MB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel

PC eye

It sounds like the system registry was corrupted by something more like a bad installation of something you recently installed. To save the current installation of Windows there are a few steps you can take like disabling all startups with the msconfig utility and running a registry cleaner. But the first step to take when having problems removing programs is to boot in safe made. This only sees the basic system files loaded for Windows.

The prompt for reporting an error is the error reporting service now seen in XP. Sometimes a page will open providing troubleshooting information. That doesn't happen too often however. Once in safe mode if you haven't already tried this method you can try the add/remove again. If this doesn't work you need to manually remove registry keys after first having disabled the programs you are trying to remove with the msconfig utility.

PC eye

You have two items listed as "unknowns" which is typical for HT.
C:\WINDOWS\system32\adirss.exe
O4 - HKLM\..\Run: [adir] C:\WINDOWS\system32\adirss.exe