Keypad Issues? N e suggestions?

ramaq · 11-06-2006, 04:20 AM

Hello,

Its been over a year now since I bought me HP zd8215 laptop, and its been a nightmare. Too many issues from optical drives to wireless card, to sticky keypads, and now I have another one.

My recent issue is that when I press certain keys on the keypad on me laptop, they work as a 'mute/unmute' function. Specifically 'g','h','f4','f5','f6', and '0' on the numpad, and the actual 'mute/unmute' button on the laptop does not operate or function at all. Tx steps included reinstallation of quicklaunch, keyboard drivers, as stated by the hp representative, which was a complete waste of time as it didnt help. Towards the end they stated it to be a hardware issue.

N e suggestion or tx steps that I can take to resolve this issue?

Thx

Jiffyman · 11-06-2006, 06:33 AM

On some laptops you can replace the keyboard if it is a hardware issue.

ramaq · 11-06-2006, 10:20 AM

But am not sure if it is a hardware issue, coz the keys are typing the designated alphabet with additional mute/unmute function with it(which is the prob)...hardware or software issue then?

ramaq · 11-06-2006, 10:21 AM

But am not sure if it is a hardware issue, coz the keys are typing the designated alphabet with additional mute/unmute function with it(which is the prob)...hardware or software issue then?

11-06-2006, 04:20 AM	#1 (permalink)
ramaq New Member Join Date: Nov 2006 Posts: 3	Keypad Issues? N e suggestions? Hello, Its been over a year now since I bought me HP zd8215 laptop, and its been a nightmare. Too many issues from optical drives to wireless card, to sticky keypads, and now I have another one. My recent issue is that when I press certain keys on the keypad on me laptop, they work as a 'mute/unmute' function. Specifically 'g','h','f4','f5','f6', and '0' on the numpad, and the actual 'mute/unmute' button on the laptop does not operate or function at all. Tx steps included reinstallation of quicklaunch, keyboard drivers, as stated by the hp representative, which was a complete waste of time as it didnt help. Towards the end they stated it to be a hardware issue. N e suggestion or tx steps that I can take to resolve this issue? Thx

11-06-2006, 06:33 AM	#2 (permalink)
Jiffyman Platinum Member Join Date: Dec 2004 Location: USA Age: 18 Posts: 684	On some laptops you can replace the keyboard if it is a hardware issue. __________________ Mother board: Gigabyte S-series GA-MA69GM-S2H Additional Specs Down There: http://www.gigabyte.co.nz/Products/M...ProductID=2579 Processor: AMD A64 X2 4200+ Dual-Core RAM: 2gig DDR2 800mhz

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11-06-2006, 10:20 AM	#3 (permalink)
ramaq New Member Join Date: Nov 2006 Posts: 3	But am not sure if it is a hardware issue, coz the keys are typing the designated alphabet with additional mute/unmute function with it(which is the prob)...hardware or software issue then?

11-06-2006, 10:21 AM	#4 (permalink)
ramaq New Member Join Date: Nov 2006 Posts: 3	But am not sure if it is a hardware issue, coz the keys are typing the designated alphabet with additional mute/unmute function with it(which is the prob)...hardware or software issue then?