Help!!!!

bluedishwasher · 11-26-2006, 01:36 PM

recently installed some new antivirus software, however now when computer boots up i log on, and its impossibly slow, nothing works and everything freezes and i have to restart. i tried getting into safe mode so i could do system restore but system resotre doesnt work, it gets to the page where its loading the drivers, and stops

anyway i wanna get rid of this software without having to reinstall windows or anything, is there an option i can use to restore the computer or somehting? thanks in advance

bluedishwasher · 11-26-2006, 01:53 PM

when loading safe mode it stops on this line:
multi(0)disk(0)rdisk(0)partition(1)\windows\system 32\drivers\btkrnl.sys

thealmightyone · 11-26-2006, 03:55 PM

It sounds like the anti-virus software is running a scan every time you turn computer on.

Start > Run > Type msconfig.

Go to the last tab on the window that appears. Find the start-up entry for your anti-virus software, and de-select it. No need to have it opening up every time you turn the computer on.

Let us know if that helps, or doesnt help.

11-26-2006, 01:36 PM	#1 (permalink)
bluedishwasher Platinum Member Join Date: Nov 2005 Location: UK Age: 17 Posts: 639	Help!!!! recently installed some new antivirus software, however now when computer boots up i log on, and its impossibly slow, nothing works and everything freezes and i have to restart. i tried getting into safe mode so i could do system restore but system resotre doesnt work, it gets to the page where its loading the drivers, and stops anyway i wanna get rid of this software without having to reinstall windows or anything, is there an option i can use to restore the computer or somehting? thanks in advance __________________ - Jon

11-26-2006, 01:53 PM	#2 (permalink)
bluedishwasher Platinum Member Join Date: Nov 2005 Location: UK Age: 17 Posts: 639	when loading safe mode it stops on this line: multi(0)disk(0)rdisk(0)partition(1)\windows\system 32\drivers\btkrnl.sys __________________ - Jon

11-26-2006, 03:55 PM	#3 (permalink)
thealmightyone Diamond Member Join Date: Oct 2005 Location: York, UK Age: 21 Posts: 1,000	It sounds like the anti-virus software is running a scan every time you turn computer on. Start > Run > Type msconfig. Go to the last tab on the window that appears. Find the start-up entry for your anti-virus software, and de-select it. No need to have it opening up every time you turn the computer on. Let us know if that helps, or doesnt help. __________________ E8200 @ 3.576GHz with GA-P35-DS3L 2900 Pro, flashed to XT, oc-ed to 850/1860. Crucial Ballistix Tracers PC2-8500 2GB Enermax Modular 620W Creative Audigy 4 2x Seagate Barracuda 250GB Jeantech Nitro case, XP Pro and 19" LCD

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