DVD burning problem

SirKenin · 11-28-2006, 02:57 AM

I can't seem to figure this one out, or I'm looking in the wrong directions.

A client brought me a computer that burns DVDs really slow. It takes 45 minutes to burn a DVD with a 16x DVD burner, no matter what media you put in it (I've tried several different ones). It usually detects them at either 4x or 8x media, even if they are 16x.

Anyways, he had the exact same problem with his old burner, and the reason why he bought this one.

He is using Nero 7 ultra. I have updated the motherboard drivers, disabled the protections, stopped a couple of unneccessary tasks from running. That sped up the computer as a whole, but this piece of crap still takes forever to burn a disk.

It just started doing it out of the blue. I can't think straight anymore because I am tired and I was busting my ass on other computers. Can anyone think of a logical explanation why this thing might be doing this?

OvenMaster · 11-28-2006, 02:20 PM

1. Latest Nero update, if any?
2. Burner firmware update?
3. Burner device driver update/reinstall?
4. Tried other burning software like Roxio or DeepBurner?
I've read that Nero 7 is full o' bugs; 'tis why I specifically searched out Nero 6.
Just my two cents.
Tom

StrangleHold · 11-28-2006, 03:15 PM

Have you looked to see what mode its running in, for some freak reason it could be in PIO mode

SirKenin · 11-28-2006, 03:27 PM

It *is* running in PIO mode, and the drives, both virtually new, are at UDMA2. I know that's not right, and that's why I updated the drivers, but no joy. I can't get into the BIOS because bloody MDG password protected it like the idiots that they are.

I am trying to figure out why it is in PIO mode, even though it is set to auto. You probably know why? It's an 845 chipset. An Intel mobo. Celeron processor.

StrangleHold · 11-28-2006, 03:38 PM

Is it the only drive on the IDE? If not unhook the other one and set the burner as master, it might already be, but just boot with the burner only and see if it will run in udma then

SirKenin · 11-28-2006, 06:54 PM

Well son of a bitch. That was it. lol. I haven't tested it yet, but it's in UDMA2 mode so I would imagine it works. Eggsellent. Thank you.

SirKenin · 11-28-2006, 07:18 PM

Yup, that did it. Funny thing is, he called me from work to see if he could pick up his computer today. When I was telling him what the problem was I found out that he conveniently forgot to tell me that it happened when he added a second harddrive. Aaargh. I should have asked if he had done anything to the computer when he started having problems. I always do, except this once... And that cost me a lot of wasted time. D'oh!!

StrangleHold · 11-28-2006, 09:01 PM

Been there

Engine602 · 11-30-2006, 02:37 AM

Quote:

Originally Posted by StrangleHold

Is it the only drive on the IDE? If not unhook the other one and set the burner as master, it might already be, but just boot with the burner only and see if it will run in udma then

How do you check to see if it is?

StrangleHold · 11-30-2006, 02:49 AM

Quote:

Originally Posted by Engine602

How do you check to see if it is?

Theres jumpers on the back of the drives, right beside the IDE connection

11-28-2006, 02:57 AM	#1 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	DVD burning problem I can't seem to figure this one out, or I'm looking in the wrong directions. A client brought me a computer that burns DVDs really slow. It takes 45 minutes to burn a DVD with a 16x DVD burner, no matter what media you put in it (I've tried several different ones). It usually detects them at either 4x or 8x media, even if they are 16x. Anyways, he had the exact same problem with his old burner, and the reason why he bought this one. He is using Nero 7 ultra. I have updated the motherboard drivers, disabled the protections, stopped a couple of unneccessary tasks from running. That sped up the computer as a whole, but this piece of crap still takes forever to burn a disk. It just started doing it out of the blue. I can't think straight anymore because I am tired and I was busting my ass on other computers. Can anyone think of a logical explanation why this thing might be doing this?

11-28-2006, 02:20 PM	#2 (permalink)
OvenMaster VIP Member Join Date: Jan 2006 Location: Red Sox Nation Age: 49 Posts: 2,003	1. Latest Nero update, if any? 2. Burner firmware update? 3. Burner device driver update/reinstall? 4. Tried other burning software like Roxio or DeepBurner? I've read that Nero 7 is full o' bugs; 'tis why I specifically searched out Nero 6. Just my two cents. Tom __________________ Frankenbox III: CPU: AMD Athlon 64 X2 4200+ * MOBO: Biostar K8M800 Micro AM2 * RAM: 2x1GB Kingston DDR2 667 HDD: WD 80GB Master, Seagate 320GB Slave * OPT: two Pioneer DVR-115DBK DVD burners PSU: Antec Basiq 500W * GPU: PNY GeForce FX5200 256MB AGP 8x * MON: ViewSonic LCD VA721 CASE: EvTek minitower * SND: Diamond Xtreme 5.1 * OS: XP Home SP2 * ROUTER: Linksys BEFSR41

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11-28-2006, 03:15 PM	#3 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: In a realm of unknown Wonders Posts: 7,219	Have you looked to see what mode its running in, for some freak reason it could be in PIO mode

11-28-2006, 03:27 PM	#4 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	It is running in PIO mode, and the drives, both virtually new, are at UDMA2. I know that's not right, and that's why I updated the drivers, but no joy. I can't get into the BIOS because bloody MDG password protected it like the idiots that they are. I am trying to figure out why it is in PIO mode, even though it is set to auto. You probably know why? It's an 845 chipset. An Intel mobo. Celeron processor.

11-28-2006, 03:38 PM	#5 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: In a realm of unknown Wonders Posts: 7,219	Is it the only drive on the IDE? If not unhook the other one and set the burner as master, it might already be, but just boot with the burner only and see if it will run in udma then

11-28-2006, 06:54 PM	#6 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	Well son of a bitch. That was it. lol. I haven't tested it yet, but it's in UDMA2 mode so I would imagine it works. Eggsellent. Thank you.

11-28-2006, 07:18 PM	#7 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	Yup, that did it. Funny thing is, he called me from work to see if he could pick up his computer today. When I was telling him what the problem was I found out that he conveniently forgot to tell me that it happened when he added a second harddrive. Aaargh. I should have asked if he had done anything to the computer when he started having problems. I always do, except this once... And that cost me a lot of wasted time. D'oh!!

11-28-2006, 09:01 PM	#8 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: In a realm of unknown Wonders Posts: 7,219	Been there