Cant connect to internet or router

dcigaz · 11-28-2006, 04:22 PM

Hi
I have a netgear MR814 v2 router attached to my PC, all was well untill yesterday since when i have not been able to connect to the internet or the router settings from the PC. The internet service is not the problem and I know the router is not the problem as i can still access the internet wirelessly on my laptop, also I have connected the laptop to the router via an ethernet cable and i am able to access the router settings via the laptop this way. I have also tried resetting the router but with no avail.
Does anybody have any idea how I can solve this problem?
Thanks

calumn · 11-28-2006, 04:31 PM

So the router can connect wirelessly to the router?
If it can then it is probably a problem with the ethernet cable. Try making sure it is firmly inserted and if your router has more than one ethernet port try a different one with a different ethernet cable. Can the laptop connect to the internet with an ethernet cable instead of wireless.

tlarkin · 11-28-2006, 04:44 PM

can you ping the router?

dcigaz · 11-28-2006, 04:53 PM

I have tried connecting the laptop via ethernet cable and it does work so the cable is not the problem.
I can't ping the router though, just says request timed out.
The computer does say that the network is connected but on the status box, the number of bytes sent is increasing but none are being recieved.

dcigaz · 11-28-2006, 05:06 PM

I have also just established that I can no longer print from my laptop via wireless printer sharing, dont know if this indicates anything.

computerhakk · 11-28-2006, 09:41 PM

Did you change your network settings on your PC in any way? This could be the problem since your laptop is working fine. Other than that, it may be an ip issue that your router is giving out to the PC and printer. Is the printer connected to the PC? Or is it networked itself and wifi capable.

dcigaz · 11-28-2006, 10:29 PM

The internet was working fine on Sunday and when I went to use it on monday it would not connect to the internet or the router settings. The printer is connected to the PC and shared through XP.

tlarkin · 11-28-2006, 11:04 PM

go to

start > run > type cmd and hit enter

then use this

ipconfig /all

copy/paste results here

dcigaz · 11-29-2006, 04:02 PM

These are the settings that I have, they dont mean much to me.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Gary>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : lofty
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce MCP Networking Adapter

Physical Address. . . . . . . . . : 01-23-45-67-89-AB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 62.30.0.39
195.188.53.175
62.31.112.39
Lease Obtained. . . . . . . . . . : 29 November 2006 15:42:13
Lease Expires . . . . . . . . . . : 02 December 2006 15:42:13

C:\Documents and Settings\Gary>ipconfig /all

11-28-2006, 04:22 PM	#1 (permalink)
dcigaz New Member Join Date: Nov 2006 Posts: 7	Cant connect to internet or router Hi I have a netgear MR814 v2 router attached to my PC, all was well untill yesterday since when i have not been able to connect to the internet or the router settings from the PC. The internet service is not the problem and I know the router is not the problem as i can still access the internet wirelessly on my laptop, also I have connected the laptop to the router via an ethernet cable and i am able to access the router settings via the laptop this way. I have also tried resetting the router but with no avail. Does anybody have any idea how I can solve this problem? Thanks

11-28-2006, 04:31 PM	#2 (permalink)
calumn Gold Member Join Date: Mar 2006 Location: Scotland, infront of my computer Age: 16 Posts: 256	So the router can connect wirelessly to the router? If it can then it is probably a problem with the ethernet cable. Try making sure it is firmly inserted and if your router has more than one ethernet port try a different one with a different ethernet cable. Can the laptop connect to the internet with an ethernet cable instead of wireless. __________________ CompuTalk - Web Development & Computer Forum Calum Neilson's Website - Computer Stuff, Programming, Linux, Tutorials, Templates, Design, Fun Stuff, Games and More

11-28-2006, 09:41 PM	#6 (permalink)
computerhakk VIP Member Join Date: Aug 2005 Location: THOJhakk county Posts: 3,635	Did you change your network settings on your PC in any way? This could be the problem since your laptop is working fine. Other than that, it may be an ip issue that your router is giving out to the PC and printer. Is the printer connected to the PC? Or is it networked itself and wifi capable. __________________ "Remember, wrong advice may be worse than no advice at all." ::COMPUTERHAKK:::

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11-28-2006, 04:44 PM	#3 (permalink)
tlarkin VIP Member Join Date: Apr 2006 Location: Kansas City, MO Posts: 6,258	can you ping the router?

11-28-2006, 04:53 PM	#4 (permalink)
dcigaz New Member Join Date: Nov 2006 Posts: 7	I have tried connecting the laptop via ethernet cable and it does work so the cable is not the problem. I can't ping the router though, just says request timed out. The computer does say that the network is connected but on the status box, the number of bytes sent is increasing but none are being recieved.

11-28-2006, 05:06 PM	#5 (permalink)
dcigaz New Member Join Date: Nov 2006 Posts: 7	I have also just established that I can no longer print from my laptop via wireless printer sharing, dont know if this indicates anything.

11-28-2006, 10:29 PM	#7 (permalink)
dcigaz New Member Join Date: Nov 2006 Posts: 7	The internet was working fine on Sunday and when I went to use it on monday it would not connect to the internet or the router settings. The printer is connected to the PC and shared through XP.

11-28-2006, 11:04 PM	#8 (permalink)
tlarkin VIP Member Join Date: Apr 2006 Location: Kansas City, MO Posts: 6,258	go to start > run > type cmd and hit enter then use this ipconfig /all copy/paste results here

11-29-2006, 04:02 PM	#9 (permalink)
dcigaz New Member Join Date: Nov 2006 Posts: 7	These are the settings that I have, they dont mean much to me. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Gary>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : lofty Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce MCP Networking Adapter Physical Address. . . . . . . . . : 01-23-45-67-89-AB Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 62.30.0.39 195.188.53.175 62.31.112.39 Lease Obtained. . . . . . . . . . : 29 November 2006 15:42:13 Lease Expires . . . . . . . . . . : 02 December 2006 15:42:13 C:\Documents and Settings\Gary>ipconfig /all