computer crashes every so often

supercoop06 · 12-02-2006, 03:54 PM

I have a pc that I built about a year ago and I have never had any problems with it. However over the last week or so it has been crashing every so often. It crashes usually once a day but it can happen at any time. All that happens is that the screen will just freeze so I can't move my mouse or use my keyboard. I have Norton Internet Security 2007 and have performed scans etc but nothing has been found.

Please can someone help me out and tell me what the problem could be.

Ku-sama · 12-02-2006, 05:20 PM

Quote:

Originally Posted by supercoop06

I have Norton Internet Security 2007

start of your problems..

Quote:

Originally Posted by supercoop06

and have performed scans etc but nothing has been found.

I could have told you that....

boot into safe mode and run HJT

**Cromewell** · 12-02-2006, 08:34 PM

Please post Hijack This logs in the security section. Personally I'd remove Norton and get some other security software but use whatever you are comfortable with.

supercoop06 · 12-02-2006, 09:12 PM

it started crashing before I had norton on. I only installed norton yesterday to see if that would sort the problem out. Any other advice? Also what is HJT?

Ku-sama · 12-02-2006, 09:33 PM

Highjack this

go to the security section

**Cromewell** · 12-03-2006, 02:38 AM

Your post has been moved to here: Hijackthis Log

12-02-2006, 03:54 PM	#1 (permalink)
supercoop06 New Member Join Date: Dec 2006 Posts: 6	computer crashes every so often I have a pc that I built about a year ago and I have never had any problems with it. However over the last week or so it has been crashing every so often. It crashes usually once a day but it can happen at any time. All that happens is that the screen will just freeze so I can't move my mouse or use my keyboard. I have Norton Internet Security 2007 and have performed scans etc but nothing has been found. Please can someone help me out and tell me what the problem could be.

12-02-2006, 08:34 PM	#3 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 26 Posts: 11,915	Please post Hijack This logs in the security section. Personally I'd remove Norton and get some other security software but use whatever you are comfortable with. __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in command here. www.userfriendly.org

12-03-2006, 02:38 AM	#6 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 26 Posts: 11,915	Your post has been moved to here: Hijackthis Log __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in command here. www.userfriendly.org

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12-02-2006, 09:12 PM	#4 (permalink)
supercoop06 New Member Join Date: Dec 2006 Posts: 6	it started crashing before I had norton on. I only installed norton yesterday to see if that would sort the problem out. Any other advice? Also what is HJT?

12-02-2006, 09:33 PM	#5 (permalink)
Ku-sama banned Join Date: Aug 2005 Location: Computer Cave. AKA: King Computer Inc. Age: 20 Posts: 5,312	Highjack this go to the security section