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Old 12-02-2006, 04:30 PM   #1 (permalink)
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Default desktop problems

Hi everybody,
Don't know if I am posting this in the right spot but here's my problem. When I start my other pc the only thing iI get is Nav Auto-Protect

Unable to determine the location of the configuration files.

Anyone one know what the problem could be?
Any help would be appreciated.
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Old 12-02-2006, 04:33 PM   #2 (permalink)
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Does it completely lock the computer? If so boot into Safe mode, and uninstall then reinstall it...

Or just get rid of Norton! You will be much happier!
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Old 12-02-2006, 04:38 PM   #3 (permalink)
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yeah everything locks
I am not very computer literate

what do you mean? uninstall windows and install it again?
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Old 12-02-2006, 07:14 PM   #4 (permalink)
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no, just uninstall norton, and reinstall it, or another antivirus program if at all possible. 'avg free' is great, just google it and install that instead of norton. make sure you uninstall everything norton first, and everything symantec too.
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Old 12-02-2006, 10:14 PM   #5 (permalink)
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ok but i can't get past this to uninstall anything
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Old 12-13-2006, 10:59 PM   #6 (permalink)
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Default pc problem

can anyone else help me with this problem? thanks
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Old 12-13-2006, 11:32 PM   #7 (permalink)
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Quote:
Originally Posted by pdc76 View Post
no, just uninstall norton, and reinstall it, or another antivirus program if at all possible. 'avg free' is great, just google it and install that instead of norton. make sure you uninstall everything norton first, and everything symantec too.
unfortunately the only way to completely get rid of norton is to either re install windows or over write the regestry with a saved copy from before you had norton because symantec leaves registry keys in there even after you've uninstalled everything, wonderful eh?

anyway if you don't know how to completely uninstall windows and reinstall it you could try a repair install which consistes of putting in your windows disc before the computer totally boots up and then when it comes to the windows instillation screen hit R for repair that might fix your problem
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Old 12-14-2006, 01:55 AM   #8 (permalink)
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i use system mechanic to clean my registry. it gets rid of the entries from programs i no longer have installed, or does it? i've completely removed norton a few times.

anyway, if all norton and symantec programs are uninstalled from add/remove programs in the control panel, i'm pretty sure the problem he is having will go away. no need to go overboard on the solution to a simple problem.
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Old 12-14-2006, 02:50 AM   #9 (permalink)
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my bad, i was just expressing my annoyance with programs that are very difficult to completely remove
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Old 12-14-2006, 02:51 AM   #10 (permalink)
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great avatar by the way, i love those movies
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