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Old 12-05-2006, 03:18 AM   #1 (permalink)
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Default problem with wireless internet connection

I am having a problem. We use a Linksys Broadband router ver 4 and a Linksys adapter for our Insight Broadband internet. Here lately the computer with the adapter does not want to stay connected. Usually to get it working I have to unplug the router and plug it back in. Normally the computer with the router doesn't have any problems but tonight it quit working to.

Seems like I started having trouble when I made it a secure connection. I made it secure using WEP 64 bit encryption.

I thought it could have been my computer making it lose connection so I reformatted but it still won't stay connected. Could I have a bad router or adapter? Or could it be the cable modem? The router is probably around 1 year old and the adapter is only a couple months old.

I talked with some different people from Linksys. They told me some things to try but none of them worked. If I can't get an answer from here I am going to contact Linksys again.
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Old 12-05-2006, 05:56 AM   #2 (permalink)
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If you bought a cheapo adapter, it's more than likely the adapter. It also never hurts to upgrade the firmware on the router.
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Old 12-05-2006, 07:30 AM   #3 (permalink)
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Quote:
Originally Posted by memory View Post
Usually to get it working I have to unplug the router and plug it back in. Normally the computer with the router doesn't have any problems but tonight it quit working to.
Well, it does sound like it might be the router. Since you have to unplug it and plug it back in to work. Which Linksys router do you have? The WRT54g series? Or which one. Also, what you can test is to have one of your pc plugged in directly to the modem itself and run it for like a day to see if it drops any of your connections.
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Old 12-05-2006, 05:51 PM   #4 (permalink)
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The model of the Router is BEFW11S4 ver4. I didn't think about this before but the Router is wireless b and the adapter that I'm using is wireless g. Would that cause problems?

How do I upgrade the firmware version? Right now, the current firmware version is 1.50.10, Jan 16 2004. I would say it is about time to upgrade the firmware.

Last edited by memory; 12-05-2006 at 06:09 PM.
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Old 12-10-2006, 06:17 PM   #5 (permalink)
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Quote:
Originally Posted by memory View Post
The model of the Router is BEFW11S4 ver4. I didn't think about this before but the Router is wireless b and the adapter that I'm using is wireless g. Would that cause problems?

How do I upgrade the firmware version? Right now, the current firmware version is 1.50.10, Jan 16 2004. I would say it is about time to upgrade the firmware.
i had the same router, the same issue happened to me, call linksys, its most likey the firmware or hardware. For this rounter you need to download the firmware upgrading program, you should call linksys and they will send you to thier FTP site that has all the files on it that you need to download.

And tot he question above, it sounds like your router is not assinging the right ip's to the computers, you ip addys should read..192.168.1.5, 192.168.1.7 ect...
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Old 12-10-2006, 08:45 PM   #6 (permalink)
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The ip address for the router(the pc that my dad is connected to) is 74.138.60.214 and the ip address for the computer with the adapter(which is mine) is 192.168.1.100.

Now I am getting disconnected from the internet. One of the times it quit, a message popped up on the taskbar saying something about an IP address conflict. I double clicked it and nothing happened.

Last edited by memory; 12-12-2006 at 02:31 AM.
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Old 12-12-2006, 02:45 AM   #7 (permalink)
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Can someone help me out? I have been looking around on the router setup page and am confused about some things. The local IP address is totally different from the router IP address. Also the MAC address is different than what the adapter says. Should it be the same?
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Old 12-06-2006, 12:34 PM   #8 (permalink)
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Well, the router seems like an older model since it is only supporting wireless b. Your wireless cards should be fine since it's G, it should be downwards compatible with B also.

Your firmware is outdated. Get the newest one from linksys here:
http://www.linksys.com/servlet/Satel...VisitorWrapper

Then try again. If not, it's probably best to get a newer router that is G compatible also which will give you better wireless speeds as opposed to B.
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Old 12-08-2006, 02:07 AM   #9 (permalink)
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Well I updated the firmware for the router. Now it stays connected longer but still quits on me.

I still wonder if using a wireless g adapter on a wireless b router could cause problems. On one the lights on the router it says wireless b. That is the light for my computer.

Do you think I should buy a wireless g router and see if it works? If it doesn't does that mean that it is the modem is bad? If it is the modem, would I have to go through our ISP(insight) to get a new one?

One other thing off subject, 2 of my family members have Insight Broadband and they have different modems then what I have. For some reason, they can download stuff a whole lot quicker than what I can. One of them just lives right down the road. I don't know what brand of modems they use. I didn't look at the modem that close. All I know that it is gray and lays down flat instead of standing up. The one I use is a Motorola. Not sure which model. Could the modem be the reason they can download stuff quicker?
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Old 12-08-2006, 06:19 AM   #10 (permalink)
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It shouldn't be that. B to G.
Most G cards should be downwards compatible with B, or they should if they aren't. Reason is that B is just slower than G, so it would be great if you can get a G compatible router so your router and card can interact at the most responsive and fast method possible. The light is on B because that's what the signal is, since your router isn't capable of G signals, it sends out B only and your card is accepting a B signal also only.

As for the modem, did you get one from your isp provider? Or did you buy one yourself. If you got a lease from them, it's probably not the greatest modem ever. If you are willing, you can buy a new one.

For your friend's modem, it could be that he has a faster plan than yours. The modem can be a factor in the speeds depending on if it's a poorly built and made one, etc. Motorola are good, I have a surfboard and works perfectly with a linksys wrt54gs. Check which modem you have.
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