andrewanimation

Hello,

My computer's been restarting on its own more than two times a day for the past week. I'll just be sitting there, working or doing whatever, and bam, it restarts right in front of me. Are there any known causes for this that can help me find a solution?

Thanks

Emperor_nero

I would bet it's the temps, download a program like PC Wizard 2006, or Speedfan to tell you your temps.

__________________
I play Rugby, and no its not like it's sissy cousin with the pads.

Bobo

Trojans can do this. Run some antivirus programs (check out the sticky in the computer security section)

andrewanimation

Hello,

Thanks for your responses. I did all the scans in the Basic Malware Removal sticky, but the computer still restarted on its own afterwards, so I continued on to the Hijackthis step. As for the temps, SpeedFan gives me these:
Temp1: 25C
Temp2: -10C
Temp3: -9C
Temp: -8C
Temp: -10C
Local: 42C
Remote: -57C
And PC Wizard 2006 gives me these:
Processor Temp: 25C
GPU Temp: 256C
GPU Ambient: 43C
Please let me know if you think the temps are the problem. Here's the Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:45:16 AM, on 12/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\DCPFLICS\DCPFLICS.exe
C:\WINDOWS\Explorer.EXE
c:\progra~1\mcafee\mcafee antispyware\massrv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\3dsMax8\mentalray\satellite\raysat_3dsmax8serve r.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Perfect Keyboard LITE\pk32.exe
C:\Program Files\Perfect Keyboard LITE\_loader.exe
C:\Program Files\Perfect Keyboard LITE\_prog.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Perfect Keyboard LITE\_prog.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\Program Files\Wacom\TabUserW.exe
C:\Program Files\Perfect Keyboard LITE\_prog_wd.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe
c:\PROGRA~1\mcafee.com\mps\MscIfApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.awolnow.com/web/en/index.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=proxy-server:8080;https=proxy-server:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ams-server*
R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll (file missing)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.gameznflix.com/"); (C:\Documents and Settings\Andrew Animation\Application Data\Mozilla\Profiles\default\m5gfc8b3.slt\prefs.j s)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Andrew Animation\Application Data\Mozilla\Profiles\default\m5gfc8b3.slt\prefs.j s)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee Privacy Service Popup Blocker - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
O2 - BHO: McAfee Anti-Phishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {59879FA4-4790-461c-A1CC-4EC4DE4CA483} - (no file)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {BB927142-4FC9-B943-83CA-BE8453E3519F} - C:\DOCUME~1\ANDREW~1\APPLIC~1\AXISRE~1\safe mess.exe (file missing)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll (file missing)
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\mskagent.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Perfect Keyboard LITE] "C:\Program Files\Perfect Keyboard LITE\pk32.exe" /winstart
O4 - HKCU\..\Run: [exit lite] C:\DOCUME~1\ANDREW~1\APPLIC~1\ISOBAS~1\Manager Spam Knob.exe
O4 - HKCU\..\Run: [MSKAGENTEXE] c:\PROGRA~1\mcafee\SPAMKI~1\mskagent.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
O4 - Global Startup: TabUserW.lnk = C:\Program Files\Wacom\TabUserW.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Andrew Animation\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O15 - Trusted Zone: http://chat.msn.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_2.2.1.87.cab
O16 - DPF: {444B911E-6E55-4A11-B3E9-0D3E21AE0437} - http://www.exfol.com/v/1/i/eins006.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...0/mcinsctl.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/.../GAME_UNO1.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1134235571555
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {BAACD2A2-F1E0-49DF-BF2C-4DCF05EDFCFD} (ds_scap Class) - http://66.197.151.117/cam/ds_scrncap.dll
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...23/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2A0A50E-BF8C-4631-9E2A-87C2753842E8}: NameServer = 192.168.2.1,192.168.2.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{CFE9C307-3361-409F-9292-523CDA5533F5}: NameServer = 192.168.2.1,192.168.2.2
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: DCPFLICS - Unknown owner - C:\Program Files\DCPFLICS\DCPFLICS.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: License Management Service ESD - Unknown owner - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exe
O23 - Service: Maya 6.5 Documentation Server (maya65docserver) - Unknown owner - C:\Program Files\Alias\Maya6.5\docs\wrapper.exe" -s "C:\Program Files\Alias\Maya6.5\docs\Wrapper.conf (file missing)
O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\3dsMax8\mentalray\satellite\raysat_3dsmax8serve r.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
O23 - Service: U.S. Robotics Wireless LAN Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

joeswm8

get the trial for Zone Alarm Pro at www.zonelabs.com, find and destroy your trojans in 10 minutes!

this solved all my problems

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Bobo

How about no. He already ran the malware scans suggested in the malware removal sticky.

Unfortunately I'm not the best for reading HJT logs, so you should wait until Buzz or somebody with some knowledge comes along.

joeswm8

malware is like an infant compared to zone alarm pro whos an adult

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Bobo

That might officially be the worst computer analogy I've ever heard.

ZoneAlarm is far from being the best at malware removal.

joeswm8

um lol, zone rules

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andrewanimation

Hello,

If someone could please check my Hijackthis log and temps, posted above, that'd be great. My computer is still restarting on its own, and actually did so three times in the past 3 hours, which is more than usual. Before, I scanned my system with McAfee, which didn't find anything, but recently I did so with Avast, because it was mentioned in the Security sticky, and it found 7 infected files. I have a question about those, however. I deleted all but 2 of them, because they were in the Windows folder, and Avast was asking me if I'm sure I wanted to delete them, so I stayed on the safe side. These files were:
C:\WINDOWS\system32\ActiveScan\pskavs.dll is infected by Win32:CTX
C:\WINDOWS\Temp\~DF282E.tmp is infected by Win32:Adan-123 [Adw]
So if I could get any knowledgable person's help on the Hijackthis log I posted, or the temps, or this new information, I'd appreciate it.

Thanks