Damsel In Distress Needing PC Help

millymoo · 01-02-2007, 01:24 AM

Hi there,
well basically I'm trying to install my mp3 player (Sony A3000) and it says the drivers are not installed, so I go to Control panel , add hardwear, and it seems to be working, I click on the walkman to install and this message appears

every single time, I really dont know what to do now, on my old computer it just worked the same with my digital camera ( which by the way I am having the same problems with), I just plugged it in via USB and I could use it. but that computer died, and i got a new one which i am very impressed with, I dont know if its a problem with my actual computer, or just something I need to download

please help, im really not sure what to do

thanks

xXx

Nevakonaza · 01-02-2007, 01:28 AM

Did you get a drivers disk with the Mp3?

If so you need to install those drivers,Usualy you get a drivers disk.

millymoo · 01-02-2007, 01:31 AM

Yeah i put the cd in first, and it was all fine and dandy, when i plugged the player in after it had installed it didnt pop up, and then i whent on my computer and clicked on it and it said (code 28) drivers not installed!

which is the point at which i go to control panel add hardwear , then the error message appears ETC

sorry if I'm being thick, but im really confused

Nevakonaza · 01-02-2007, 01:35 AM

hmm have you tried uninstaling the drivers & re-instaling them?

Just try that first.

Thats all i can think of until someone with a little more knowledge about these things comes along to help sorry.

Also does your mp3 player require USB 2.0 but you have USB 1.1 ?
Soppose that could be a problem.

millymoo · 01-02-2007, 01:39 AM

yeah i shall try un-installing them tomorrow im almost certain ive got USB2 its a brand new pc (from CyberPowerPC)

anyways going to bed now,

thanks for all the help though, I like to think I'm quite good on a computer,
but honestly im clueless when something goes wrong

xXx

Nevakonaza · 01-02-2007, 01:41 AM

Well hopefully it will work.
If not im sure by the time you wake up tommorow there will be more replies to your problem so you will get it fixed.

Good night

millymoo · 01-02-2007, 11:22 AM

any more help, still really stuck.

**Cromewell** · 01-02-2007, 11:32 AM

What kind of computer do you have? I know you said it's from CyberPowerPC but which model is it?

youtin · 01-02-2007, 12:31 PM

Um.. this might seem basic, but have you tried restarting the computer after installing the drivers? Sometimes when driver installations don't seem to work on my laptop, a restart was the answer

millymoo · 01-02-2007, 10:13 PM

just an update for you, still stuck , but I took my mp3 player round a friends house and it all worked and drivers installed fine and everything like that, so it must be my computer which im a bit upset about as I have only had it less than two months

as to the model I dont really know, it was a custom thingy they let you choose what to put in, I got a techie mate to choose the bits for it (he doesnt know what to do about this either.)

Its got an MSI NVIDIA nForce4 Standard Chipset Based K8N Neo4-f

( I read that off a box that came with it)

its something to do with the drivers and thats about all I know

all help appreciated

xXx

01-02-2007, 01:24 AM	#1 (permalink)
millymoo New Member Join Date: Jan 2007 Posts: 5	Damsel In Distress Needing PC Help Hi there, well basically I'm trying to install my mp3 player (Sony A3000) and it says the drivers are not installed, so I go to Control panel , add hardwear, and it seems to be working, I click on the walkman to install and this message appears every single time, I really dont know what to do now, on my old computer it just worked the same with my digital camera ( which by the way I am having the same problems with), I just plugged it in via USB and I could use it. but that computer died, and i got a new one which i am very impressed with, I dont know if its a problem with my actual computer, or just something I need to download please help, im really not sure what to do thanks xXx

01-02-2007, 01:28 AM	#2 (permalink)
Nevakonaza Diamond Member Join Date: Oct 2005 Location: Midlands,Uk Age: 20 Posts: 8,165	Did you get a drivers disk with the Mp3? If so you need to install those drivers,Usualy you get a drivers disk. __________________ Core 2 Duo E6300 2.8Ghz -Asus Silent Knight II MSI P35 Neo-F (45nm Ready) Seagate Barracuda 250Gb Sata II + WDC 400GB Sata II 3Gb GeIL DDR2 @ 800 Mhz (Dual channel) Asus Extreme 8800GT G92 512Mb with Glaciator cooler Creative SoundBlaster X-Fi Xtreme Fidelity 7.1 Sony 20X DVD±RW DL & DVD-RAM SATA Vista Ultimate X32\|Kaspersky IS 2009 Dual Display (Belinea 22'' + 19") LCD Widescreen Last edited by Nevakonaza; 01-02-2007 at 01:30 AM.

01-02-2007, 01:35 AM	#4 (permalink)
Nevakonaza Diamond Member Join Date: Oct 2005 Location: Midlands,Uk Age: 20 Posts: 8,165	hmm have you tried uninstaling the drivers & re-instaling them? Just try that first. Thats all i can think of until someone with a little more knowledge about these things comes along to help sorry. Also does your mp3 player require USB 2.0 but you have USB 1.1 ? Soppose that could be a problem. __________________ Core 2 Duo E6300 2.8Ghz -Asus Silent Knight II MSI P35 Neo-F (45nm Ready) Seagate Barracuda 250Gb Sata II + WDC 400GB Sata II 3Gb GeIL DDR2 @ 800 Mhz (Dual channel) Asus Extreme 8800GT G92 512Mb with Glaciator cooler Creative SoundBlaster X-Fi Xtreme Fidelity 7.1 Sony 20X DVD±RW DL & DVD-RAM SATA Vista Ultimate X32\|Kaspersky IS 2009 Dual Display (Belinea 22'' + 19") LCD Widescreen

01-02-2007, 01:41 AM	#6 (permalink)
Nevakonaza Diamond Member Join Date: Oct 2005 Location: Midlands,Uk Age: 20 Posts: 8,165	Well hopefully it will work. If not im sure by the time you wake up tommorow there will be more replies to your problem so you will get it fixed. Good night __________________ Core 2 Duo E6300 2.8Ghz -Asus Silent Knight II MSI P35 Neo-F (45nm Ready) Seagate Barracuda 250Gb Sata II + WDC 400GB Sata II 3Gb GeIL DDR2 @ 800 Mhz (Dual channel) Asus Extreme 8800GT G92 512Mb with Glaciator cooler Creative SoundBlaster X-Fi Xtreme Fidelity 7.1 Sony 20X DVD±RW DL & DVD-RAM SATA Vista Ultimate X32\|Kaspersky IS 2009 Dual Display (Belinea 22'' + 19") LCD Widescreen

01-02-2007, 11:32 AM	#8 (permalink)
Cromewell Moderator Join Date: Dec 2004 Location: Canada Age: 25 Posts: 10,197	What kind of computer do you have? I know you said it's from CyberPowerPC but which model is it? __________________ You know what the chain of command is? It's the chain I go get and beat you with 'til ya understand who's in ruttin' command here. I must plug a couple comics because they are good :D: www.ctrlaltdel-online.com www.userfriendly.org

01-02-2007, 01:31 AM	#3 (permalink)
millymoo New Member Join Date: Jan 2007 Posts: 5	Yeah i put the cd in first, and it was all fine and dandy, when i plugged the player in after it had installed it didnt pop up, and then i whent on my computer and clicked on it and it said (code 28) drivers not installed! which is the point at which i go to control panel add hardwear , then the error message appears ETC sorry if I'm being thick, but im really confused

01-02-2007, 01:39 AM	#5 (permalink)
millymoo New Member Join Date: Jan 2007 Posts: 5	yeah i shall try un-installing them tomorrow im almost certain ive got USB2 its a brand new pc (from CyberPowerPC) anyways going to bed now, thanks for all the help though, I like to think I'm quite good on a computer, but honestly im clueless when something goes wrong xXx

01-02-2007, 11:22 AM	#7 (permalink)
millymoo New Member Join Date: Jan 2007 Posts: 5	any more help, still really stuck.

01-02-2007, 12:31 PM	#9 (permalink)
youtin Gold Member Join Date: Apr 2006 Location: somewhere in Asia... Posts: 257	Um.. this might seem basic, but have you tried restarting the computer after installing the drivers? Sometimes when driver installations don't seem to work on my laptop, a restart was the answer __________________ My Laptop's name is AKIRA　＝アキラ＝ Sony VAIO VGN-K30B Intel Celeron 2.50 GHz / 704 MB of RAM 40 Gig Hard Drive / 8x DVD±RW Drive ♥♥♥　with a PURIKURA of Yosuke and me ♥♥♥

01-02-2007, 10:13 PM	#10 (permalink)
millymoo New Member Join Date: Jan 2007 Posts: 5	just an update for you, still stuck , but I took my mp3 player round a friends house and it all worked and drivers installed fine and everything like that, so it must be my computer which im a bit upset about as I have only had it less than two months as to the model I dont really know, it was a custom thingy they let you choose what to put in, I got a techie mate to choose the bits for it (he doesnt know what to do about this either.) Its got an MSI NVIDIA nForce4 Standard Chipset Based K8N Neo4-f ( I read that off a box that came with it) its something to do with the drivers and thats about all I know all help appreciated xXx

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