Windows XP

mcevoyd · 01-05-2007, 06:31 PM

Hi all, my first post to this forum. Bought a new computer from Dell 3 months ago. System Restore facility worked for first couple of days then no restore useable dates were available. Found support info suggesting try close down restore function and restart - did so - all dates disappeared as advised would happen but no new ones since been created auto and I can't set restore point manually. Restore function is switched on ie. shows 'C monitoring' and loads of space available on hard disc. Nothing shows up in my event log that I can see. Seems my paid for Dell support package only covers Hardware not software and they insist System Restore is software so I have to pay for their techie guys to help. Loathe to pay for something I feel they should sort for me. Anybody help please. Des

johnb35 · 01-05-2007, 11:50 PM

You have an OEM license for Windows XP, which means you are to contact the person/company that built your computer and installed the software. Dell is required to help you.

mcevoyd · 01-06-2007, 08:31 AM

OK thanks for that.

01-05-2007, 06:31 PM	#1 (permalink)
mcevoyd New Member Join Date: Jan 2007 Posts: 6	Windows XP - System Restore Does Not Work Hi all, my first post to this forum. Bought a new computer from Dell 3 months ago. System Restore facility worked for first couple of days then no restore useable dates were available. Found support info suggesting try close down restore function and restart - did so - all dates disappeared as advised would happen but no new ones since been created auto and I can't set restore point manually. Restore function is switched on ie. shows 'C monitoring' and loads of space available on hard disc. Nothing shows up in my event log that I can see. Seems my paid for Dell support package only covers Hardware not software and they insist System Restore is software so I have to pay for their techie guys to help. Loathe to pay for something I feel they should sort for me. Anybody help please. Des

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01-05-2007, 11:50 PM	#2 (permalink)
johnb35 Platinum Member Join Date: Sep 2005 Location: IL, USA Age: 37 Posts: 634	You have an OEM license for Windows XP, which means you are to contact the person/company that built your computer and installed the software. Dell is required to help you.

01-06-2007, 08:31 AM	#3 (permalink)
mcevoyd New Member Join Date: Jan 2007 Posts: 6	OK thanks for that.