jmeadows

comp. specs

HP Pavilion dv6139us(dv6000)
1.73 GHz Intel® Centrino® Duo
(T2250)
Altec Lansing(built in speakers)

Conexant High Definition Audio Driver(all i could find out as far as what kind of sound hardware, onboard)

http://h10025.www1.hp.com/ewfrf/wc/d...304213&lang=en


so

i had my laptop hooked up to external speakers and i was playing music with a USB keyboard for about 2 hours.

after removing the cord from the headphone jack, my built in speakers did not reactivate

i plugged the external speakers back in, and the audio was messed up
(sound will only come out of the left speaker, and anything louder the 44% on the volume causes major crackling)
i also plugged in headphones and the same thing happens, so i know its not the speakers that are messed up.

i went to HP's support site and found a updater for the driver i have

http://h10025.www1.hp.com/ewfrf/wc/s...os=228&lang=en

and i found out that the update fixes a simular problem..

"Fixes issue where the notebook speakers do not work after headphones or earphones are used for a while and then unplugged."

however the update did not fix anything...

ive tried: deleting the driver all together and reinstalling,
rolling back, other drivers, and restoring the computer to earlier date
but once i get the audio working again its the same thing

i want to make sure that there was no other way to fix this, before trying to mail my computer off to have it fixed, also i cant afford to have my laptop gone for 2-3 weeks

kof2000

what os are you using and did you restart after the update.

__________________
QX9650@4.2 swiftech |9600@3.0 9700 nt
780i | 790fx
8gb ddr1200 | 8gb ddr1200
2x150gb 3x1tb |2x250gb
3x8800gtx |3x2900xt 1gb
2x20xdvdrw |2x20xdvdrw
15in1 card reader |15in1 card reader
ng15/g9 |ng15/g9
1200w psu |1200w psu
2x28" LCD |2x28" LCD

The_Other_One

Be sure the drivers are correct and there are no errors in Device manager or anything. I assume you have retested the sound using headphones or external speakers?

__________________
Desktop * Athlon X2 4200 | 2G RAM | 160G HD | 7600GT
Laptop1 * C2D T5550 | 3G RAM | 120G HD | Intel x3100
Laptop2 * C2D T5250 | 2G RAM | 160G HD | Intel x3100

kof2000

some hp updates or drivers only works with the manufactuer os, so if you changed the os it may not work.

__________________
QX9650@4.2 swiftech |9600@3.0 9700 nt
780i | 790fx
8gb ddr1200 | 8gb ddr1200
2x150gb 3x1tb |2x250gb
3x8800gtx |3x2900xt 1gb
2x20xdvdrw |2x20xdvdrw
15in1 card reader |15in1 card reader
ng15/g9 |ng15/g9
1200w psu |1200w psu
2x28" LCD |2x28" LCD

jmeadows

sorry using windows xp, (original)
and i did restart

there are no errors in the device manager, its says everything is working fine

when i plug in headphones or external speakers, the result is the same
only out of the left side and crackly

thnx for the quick replys