PC will not see digi camera...can't access pics

mikeyoung · 01-25-2007, 04:43 PM

The story so far:- The Camera is a FujiFilm FinePix F20. The computer is
a Dell Dimension 5000. My operating system is Windows XP SE2 Home edition
I have tried to install the hardware by the CD supplied, and with another
version of this CD supplied by Fuji Technical Help, I have tried to
install using the computer install wizard, all to no avail. I have run a
diagnostic check with Dell technical help and it seems that all systems
are ok. What I have noticed when I plug the Camera or the picture card
reader into the USB ports and open the system manager these appear with
a yellow ? a yellow circle with an! in the centre. When asked why it
will not connect it says that it cannot find the software on the disc.
Also it comes up with error code 28.

One suggestion that the system says is download in "administrator "
mode. Whats that?

I think that is about all I can tell you so lets hope that someone out
there can help.

Mike

heyman421 · 01-25-2007, 05:08 PM

this is a lame suggestion, but you ARE turning the camera on before you connect it, right?

mikeyoung · 01-25-2007, 05:13 PM

Yes, not a bad question though...

Emperor_nero · 01-25-2007, 05:18 PM

There might be a setting for how the camera connects to the computer, there should be PTP and normal try changing that if there is such a setting on you camera.

Scrat · 01-26-2007, 03:51 AM

Are you using the original USB cable that came with the camera? I've had troubles before where only a certant USB cable would work with some devices.
Re Administrator mode.... are you loged into windows as an Administrator or just a standard user?

theboy · 01-26-2007, 06:25 AM

Are you in an a "limited account" in your computer?
Fresh set of batteries in your camera?

On my personal system I bought a card reader a 12-1 I believe is what I bought. Was about $12USD and that is the only thing I use now.

Curious what type of memory card does it take?
Hopefully you dont have a corupted media card.

mikeyoung · 01-26-2007, 10:01 AM

Hi Guys,

thank you for your help, it was an administration problem, sorted that and everything is cool.

Thank's again.

Mike

Scrat · 01-26-2007, 01:58 PM

Good to hear

01-25-2007, 04:43 PM	#1 (permalink)
mikeyoung New Member Join Date: Jan 2007 Posts: 3	PC will not see digi camera...can't access pics The story so far:- The Camera is a FujiFilm FinePix F20. The computer is a Dell Dimension 5000. My operating system is Windows XP SE2 Home edition I have tried to install the hardware by the CD supplied, and with another version of this CD supplied by Fuji Technical Help, I have tried to install using the computer install wizard, all to no avail. I have run a diagnostic check with Dell technical help and it seems that all systems are ok. What I have noticed when I plug the Camera or the picture card reader into the USB ports and open the system manager these appear with a yellow ? a yellow circle with an! in the centre. When asked why it will not connect it says that it cannot find the software on the disc. Also it comes up with error code 28. One suggestion that the system says is download in "administrator " mode. Whats that? I think that is about all I can tell you so lets hope that someone out there can help. Mike

01-25-2007, 05:18 PM	#4 (permalink)
Emperor_nero Diamond Member Join Date: Sep 2006 Location: 127.0.0.1 Posts: 2,315	There might be a setting for how the camera connects to the computer, there should be PTP and normal try changing that if there is such a setting on you camera. __________________ I play Rugby, and no its not like it's sissy cousin with the pads.

01-26-2007, 03:51 AM	#5 (permalink)
Scrat Platinum Member Join Date: Aug 2004 Location: Sydney, Australia Age: 28 Posts: 630	Are you using the original USB cable that came with the camera? I've had troubles before where only a certant USB cable would work with some devices. Re Administrator mode.... are you loged into windows as an Administrator or just a standard user? __________________ AMD Athlon 64 3500+, GigaByte GA-K8NS Ultra-939 Ltd Ed. ATI Radeon GeCube 256Mb 9600XT, Compro DVB-T300 Dig/Analog TV Card 2x 1GB, 2x 512Mb DDR CL3 400Mhz PC3200 - Dual Channel WD 120Gb SATA 7200rpm 8MB, WD 80Gb SATA 7200rpm 8MB Excel 108Mb Wireless PCI, WinXP Prof. Samsung CD-R/RW 52-32-52, Samsung DVD 16x reader, LG DVD MultiBurner Benq 17" FP71E 12ms LCD, Logitech LX700 K&M, Logitech G25 Racing Wheel, Logitech Z-5400 FOLDING FOR THE GOOD OF MANKIND!! Team 44358

01-26-2007, 06:25 AM	#6 (permalink)
theboy Gold Member Join Date: Jan 2006 Location: Northern California Posts: 341	Are you in an a "limited account" in your computer? Fresh set of batteries in your camera? On my personal system I bought a card reader a 12-1 I believe is what I bought. Was about $12USD and that is the only thing I use now. Curious what type of memory card does it take? Hopefully you dont have a corupted media card. __________________ CPU::::::::AMD Athlon 64 X2 4200+ Manchester 2.2GHz 2 x 512KB L2 Cache Socket 939 Mobo::::::GA-K8N51GMF-9 Memory:::2.5GB PSU:::::::Antec 380-Watt Monitor:::19"Widescreen 1440X900 5ms 500:1 OS::::::::(dual boot) Vista Ultimate/XP Pro

01-26-2007, 01:58 PM	#8 (permalink)
Scrat Platinum Member Join Date: Aug 2004 Location: Sydney, Australia Age: 28 Posts: 630	Good to hear __________________ AMD Athlon 64 3500+, GigaByte GA-K8NS Ultra-939 Ltd Ed. ATI Radeon GeCube 256Mb 9600XT, Compro DVB-T300 Dig/Analog TV Card 2x 1GB, 2x 512Mb DDR CL3 400Mhz PC3200 - Dual Channel WD 120Gb SATA 7200rpm 8MB, WD 80Gb SATA 7200rpm 8MB Excel 108Mb Wireless PCI, WinXP Prof. Samsung CD-R/RW 52-32-52, Samsung DVD 16x reader, LG DVD MultiBurner Benq 17" FP71E 12ms LCD, Logitech LX700 K&M, Logitech G25 Racing Wheel, Logitech Z-5400 FOLDING FOR THE GOOD OF MANKIND!! Team 44358

01-25-2007, 05:08 PM	#2 (permalink)
heyman421 banned Join Date: Nov 2004 Posts: 2,349	this is a lame suggestion, but you ARE turning the camera on before you connect it, right?

01-25-2007, 05:13 PM	#3 (permalink)
mikeyoung New Member Join Date: Jan 2007 Posts: 3	Yes, not a bad question though...

01-26-2007, 10:01 AM	#7 (permalink)
mikeyoung New Member Join Date: Jan 2007 Posts: 3	Hi Guys, thank you for your help, it was an administration problem, sorted that and everything is cool. Thank's again. Mike

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