My Documents folder inaccessable

Zeppelin356 · 03-19-2007, 11:43 PM

I'm having trouble with my 'My Documents' folder because whenever I try to access it I get the message:
'The instruction at "0x73757020" referenced memory at "0x73757020". The memory could not be "read".'
and then
'Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.'
I sent the error report but I don't think that really does anything helpful. I also ran Symantec AntiVirus and Scan Disk for C:\ and nothing came up and there was no solution with scan disk.
I can't access any of the files in My Documents through other programs either like Word or Excel.

Any ideas??
Any help is appreciated

INTELCRAZY · 03-20-2007, 02:16 AM

I am familiar with that, RESTART

Zeppelin356 · 03-20-2007, 02:51 AM

Thats the first thing I tried actually, didn't seem to change anything. This is getting really frustrating

INTELCRAZY · 03-20-2007, 02:55 AM

oooh, aahh, ouch, get PC Wizard 07 or SpeedFan and check for bad hard drive sectors

Zeppelin356 · 03-20-2007, 03:03 AM

I've checked for bad hard drive sectors using the Scan Disk tool. What would PC Wizard do? I know SpeedFan just monitors and controls temp sensors and fans.

Zeppelin356 · 03-20-2007, 03:07 AM

I've also run Abexo Registry Cleaner and restarted with no solution.

I also tried restarting in Safe-Mode and seeing if I could open My Documents, but still got the same error message.

INTELCRAZY · 03-20-2007, 03:14 AM

Speedfan uses SMART technology for your hard drive

Zeppelin356 · 03-20-2007, 03:20 AM

Ok, I installed SpeedFan, now what do I do with it??

INTELCRAZY · 03-20-2007, 03:29 AM

Open program> go to SMART tab> select Hard drive with scroll list and it should give you some stats

INTELCRAZY · 03-20-2007, 03:32 AM

Private message PC eye about this problem, he is good with this type of thing. Tell him I referred you, he can help you.

I have looked it up in PC Wizard 07 and I can't remember, sorry, I feel dumb.

03-19-2007, 11:43 PM	#1 (permalink)
Zeppelin356 New Member Join Date: Mar 2007 Posts: 6	My Documents folder inaccessable I'm having trouble with my 'My Documents' folder because whenever I try to access it I get the message: 'The instruction at "0x73757020" referenced memory at "0x73757020". The memory could not be "read".' and then 'Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.' I sent the error report but I don't think that really does anything helpful. I also ran Symantec AntiVirus and Scan Disk for C:\ and nothing came up and there was no solution with scan disk. I can't access any of the files in My Documents through other programs either like Word or Excel. Any ideas?? Any help is appreciated

03-20-2007, 03:07 AM	#6 (permalink)
Zeppelin356 New Member Join Date: Mar 2007 Posts: 6	I've also run Abexo Registry Cleaner and restarted with no solution. I also tried restarting in Safe-Mode and seeing if I could open My Documents, but still got the same error message. Last edited by Zeppelin356; 03-20-2007 at 03:10 AM.

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03-20-2007, 02:16 AM	#2 (permalink)
INTELCRAZY banned Join Date: Feb 2007 Posts: 6,060	I am familiar with that, RESTART

03-20-2007, 02:51 AM	#3 (permalink)
Zeppelin356 New Member Join Date: Mar 2007 Posts: 6	Thats the first thing I tried actually, didn't seem to change anything. This is getting really frustrating

03-20-2007, 02:55 AM	#4 (permalink)
INTELCRAZY banned Join Date: Feb 2007 Posts: 6,060	oooh, aahh, ouch, get PC Wizard 07 or SpeedFan and check for bad hard drive sectors

03-20-2007, 03:03 AM	#5 (permalink)
Zeppelin356 New Member Join Date: Mar 2007 Posts: 6	I've checked for bad hard drive sectors using the Scan Disk tool. What would PC Wizard do? I know SpeedFan just monitors and controls temp sensors and fans.

03-20-2007, 03:14 AM	#7 (permalink)
INTELCRAZY banned Join Date: Feb 2007 Posts: 6,060	Speedfan uses SMART technology for your hard drive

03-20-2007, 03:20 AM	#8 (permalink)
Zeppelin356 New Member Join Date: Mar 2007 Posts: 6	Ok, I installed SpeedFan, now what do I do with it??

03-20-2007, 03:29 AM	#9 (permalink)
INTELCRAZY banned Join Date: Feb 2007 Posts: 6,060	Open program> go to SMART tab> select Hard drive with scroll list and it should give you some stats

03-20-2007, 03:32 AM	#10 (permalink)
INTELCRAZY banned Join Date: Feb 2007 Posts: 6,060	Private message PC eye about this problem, he is good with this type of thing. Tell him I referred you, he can help you. I have looked it up in PC Wizard 07 and I can't remember, sorry, I feel dumb.