hmmm, never happened to me.
why don't you just download the update file from symantec ? and apply it offline ?
and one thing i've noticed with vista is that, vista has issues with the norton update file.
it always says the program is not installed correctly !!!
i suggest you change antivirus eventhough u like norton
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Laptop: Thinkpad X60: Core2Duo T7200 @ 2Ghz,1GB DDR2,110GB SATA -winXP ProSP2
Work Desktop: Core Duo E2180 @ 2Ghz,1.5GB DDR2,240GB HD - XP PRO SP2
Home: Core Duo E2180 2Ghz,1.5GB DDR2,Nvidia GForce 6200TB,320 GB (2x160GB) -Dual boot - XP / OSX 10.5.2
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