Administrator Privileges

Rollofthedice · 05-19-2007, 08:51 AM

My computer's been restricting my access to certain things since I got the Roadrunner internet connection.

It started when I tried to update my ZoneAlarm firewall. I ran the updater and when it hit 62% it says that I don't have administrator privileges and stopped there. It did this about 4 times before I gave up. This ended up messing up my internet connection and I had to call Time Warner to help get that resolved.

Now it won't let me change stuff in the Control Panel - Add/Remove Programs Folder. I'm trying to delete a Sonic Update thing that starts when I boot-up my computer. The folder shows all of the stuff, but the change/remove button is gone. This is weird because I used it yesterday just fine to remove the ZoneAlarm fragment that was stopping my internet connection.

I haven't made any changes since then is this from not having a firewall? I'm not going to try installing ZoneAlarm again because if it messes up again it doesn't look like I'll be able to delete it.

I did delete two viruses from my computer using the AOL Kaspersky program.

1) C:hp\region\EN_US-ie.reg
2) C:\System Volume Information\_restore{E0C22EC0-D318-4D95-967D-A5C2B4653ED0}\RP114\A0020605.reg

I don't know if that would affect anything, but I really haven't changed anything else.

Rollofthedice · 05-20-2007, 04:18 PM

I just noticed the Add/Remove programs screen gives me the Change/Remove button on the 3 programs I just installed, but not on any of the other ones which is kind of confusing.

leet6thgrader · 05-20-2007, 04:31 PM

Put admin privelages on your account.

Rollofthedice · 05-21-2007, 12:50 PM

It is. I'm the only user on my computer and the guest account is turned off, too.

Balask · 05-21-2007, 03:36 PM

save you tried going into safe mode and using the account actually called Administrator? Having a virus can cause pretty much any problem, and not having a firewall allows more trojens to download virri. I would suggest downloading a free light anti-virus and doing a scan to remove them. Also did your Roadrunner ISP have you install any software? If you've got a router you don't need it, infact in most cases you wouldn't need ISP software unless its DSL or Dial-up directly connected to your computer.

The easiest way to fix this problem is to do a system restore I would think. [Start] [Programs] [Accessories] [System Tools] [System Restore] You should select the last date that you know everythign worked.

05-19-2007, 08:51 AM	#1 (permalink)
Rollofthedice Bronze Member Join Date: Jul 2006 Location: USA Posts: 44	Administrator Privileges My computer's been restricting my access to certain things since I got the Roadrunner internet connection. It started when I tried to update my ZoneAlarm firewall. I ran the updater and when it hit 62% it says that I don't have administrator privileges and stopped there. It did this about 4 times before I gave up. This ended up messing up my internet connection and I had to call Time Warner to help get that resolved. Now it won't let me change stuff in the Control Panel - Add/Remove Programs Folder. I'm trying to delete a Sonic Update thing that starts when I boot-up my computer. The folder shows all of the stuff, but the change/remove button is gone. This is weird because I used it yesterday just fine to remove the ZoneAlarm fragment that was stopping my internet connection. I haven't made any changes since then is this from not having a firewall? I'm not going to try installing ZoneAlarm again because if it messes up again it doesn't look like I'll be able to delete it. I did delete two viruses from my computer using the AOL Kaspersky program. 1) C:hp\region\EN_US-ie.reg 2) C:\System Volume Information\_restore{E0C22EC0-D318-4D95-967D-A5C2B4653ED0}\RP114\A0020605.reg I don't know if that would affect anything, but I really haven't changed anything else. __________________ Do or do not, there is no try. Last edited by Rollofthedice; 05-19-2007 at 09:08 AM.

05-20-2007, 04:18 PM	#2 (permalink)
Rollofthedice Bronze Member Join Date: Jul 2006 Location: USA Posts: 44	I just noticed the Add/Remove programs screen gives me the Change/Remove button on the 3 programs I just installed, but not on any of the other ones which is kind of confusing. __________________ Do or do not, there is no try.

05-21-2007, 12:50 PM	#4 (permalink)
Rollofthedice Bronze Member Join Date: Jul 2006 Location: USA Posts: 44	It is. I'm the only user on my computer and the guest account is turned off, too. __________________ Do or do not, there is no try.

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05-20-2007, 04:31 PM	#3 (permalink)
leet6thgrader banned Join Date: Dec 2006 Posts: 290	Put admin privelages on your account.

05-21-2007, 03:36 PM	#5 (permalink)
Balask Bronze Member Join Date: May 2007 Posts: 27	save you tried going into safe mode and using the account actually called Administrator? Having a virus can cause pretty much any problem, and not having a firewall allows more trojens to download virri. I would suggest downloading a free light anti-virus and doing a scan to remove them. Also did your Roadrunner ISP have you install any software? If you've got a router you don't need it, infact in most cases you wouldn't need ISP software unless its DSL or Dial-up directly connected to your computer. The easiest way to fix this problem is to do a system restore I would think. [Start] [Programs] [Accessories] [System Tools] [System Restore] You should select the last date that you know everythign worked.