computer goes off..

rob55 · 05-20-2007, 05:29 PM

I dont know a huge amount about computers so excuse me for the lack of info on this.

I got a tiny computer about 2/3 years ago, ever since I got it it has turned itself off. This might not actually be what happens but the screen goes blank(says no input) music sometimes carries on playing untill the end of a song etc but not always, and the cooling fan stays on but there's nothing i can do and i have to turn the computer off at the power supply at the back then turn it back on.

does anyone have any idea what is wrong with it and what i can do about it?

thanks

rob

rob55 · 05-20-2007, 05:30 PM

sorry i also forgot to mension it mainly does this when playing games but also does it when im just on the internet etc..

Kornowski · 05-20-2007, 05:33 PM

It's been doing it ever since you got it? Why didn't you take it back when it was in it's warranty?

rob55 · 05-20-2007, 05:37 PM

they basically said there's nothing wrong with it and that it must be one of my components such as my monitor causing the problem, they went bust pretty soon after that and i had problems getting anywhere with the support centre after that, they told me to try using the backup disk to completely wipe and re-install everything but that had no affect whatsoever, it cant really be the monitor etc because everything i have now is new since then... if its any more help to anyone its a AMD Athlon 64 3400+ 2.4ghz processor, 512 MB RAM, i have XP with SP2, nvidia gforce FX5200 graphics card..

oscaryu1 · 05-20-2007, 06:21 PM

if the video card is overheating then that maybe a probllem... otherwise try another monitor...

rob55 · 05-20-2007, 07:02 PM

hmm i doubt its the monitor as this is a brand new one ive just got last week and ive tried several others and exacly the same thing happens.perfectly possible that the video card is overheating but it happens sometimes almost as soon as the computer has booted up so i cant see that being the case?

Ive been told that some companies such as tiny have problems with the software they give out free on their computers, could this be the case, if so would me putting a new windows XP on the comp and downloading all new drivers help?

rob55 · 05-20-2007, 08:09 PM

just an update, just tried to play a game n the comp did it again so i thought id check stuff out, my modem was still fine, both the usb and ADSL lights stayed on, the computer didnt once try to access the hard drive, the cooling fan/fans stayed on and i couldnt turn the computer off with the normal on/off button at the front i had to cut it off at the power supply at back of comp. dont know if this info makes any difference at all but I hope so because its really annoying as Im sure you can imagine....

oscaryu1 · 05-20-2007, 08:30 PM

inefficient power supply?

taylormsj · 05-20-2007, 08:36 PM

Yeh id say its most probably the power supply or a heat issue

oscaryu1 · 05-20-2007, 08:38 PM

=D open the case on the side, and shove an AC by it and see what happens

05-20-2007, 05:29 PM	#1 (permalink)
rob55 New Member Join Date: May 2007 Posts: 17	computer goes off.. I dont know a huge amount about computers so excuse me for the lack of info on this. I got a tiny computer about 2/3 years ago, ever since I got it it has turned itself off. This might not actually be what happens but the screen goes blank(says no input) music sometimes carries on playing untill the end of a song etc but not always, and the cooling fan stays on but there's nothing i can do and i have to turn the computer off at the power supply at the back then turn it back on. does anyone have any idea what is wrong with it and what i can do about it? thanks rob

05-20-2007, 05:37 PM	#4 (permalink)
rob55 New Member Join Date: May 2007 Posts: 17	they basically said there's nothing wrong with it and that it must be one of my components such as my monitor causing the problem, they went bust pretty soon after that and i had problems getting anywhere with the support centre after that, they told me to try using the backup disk to completely wipe and re-install everything but that had no affect whatsoever, it cant really be the monitor etc because everything i have now is new since then... if its any more help to anyone its a AMD Athlon 64 3400+ 2.4ghz processor, 512 MB RAM, i have XP with SP2, nvidia gforce FX5200 graphics card.. Last edited by rob55; 05-20-2007 at 08:10 PM.

05-20-2007, 06:21 PM	#5 (permalink)
oscaryu1 VIP Member Join Date: Apr 2007 Location: Houston, Texas Age: 13 Posts: 9,856	if the video card is overheating then that maybe a probllem... otherwise try another monitor... __________________ Core 2 Duo E2140 1.6GHz @ 3.04GHz GA-P31-DS3L pqi Turbo CL4 DDR2-800 2GB Sapphire HD3850 256MB Sony Writemaster DVD Burner EIDE Seagate Barracuda 80GB 7200.9 8MB SATII

05-20-2007, 08:30 PM	#8 (permalink)
oscaryu1 VIP Member Join Date: Apr 2007 Location: Houston, Texas Age: 13 Posts: 9,856	inefficient power supply? __________________ Core 2 Duo E2140 1.6GHz @ 3.04GHz GA-P31-DS3L pqi Turbo CL4 DDR2-800 2GB Sapphire HD3850 256MB Sony Writemaster DVD Burner EIDE Seagate Barracuda 80GB 7200.9 8MB SATII

05-20-2007, 08:36 PM	#9 (permalink)
taylormsj Diamond Member Join Date: Dec 2006 Posts: 1,812	Yeh id say its most probably the power supply or a heat issue __________________ E2160 @3.2 (3.618 GHz max) \| 2Gb OCZ 6400 @ 890MHz \| 8800GT (725, 1895, 1970 MHz) \| Coolermaster CM 690 \| Hiper 530 watt \| Maxtor 160 Gb \| D-tek fusion, 5.5mm nozzle / Swiftech MCW60 with enzo's / Swiftech D5 / MCRres / MCR320 radiator / 3 high yate loon / 7/16" tubing / black feser one

05-20-2007, 05:30 PM	#2 (permalink)
rob55 New Member Join Date: May 2007 Posts: 17	sorry i also forgot to mension it mainly does this when playing games but also does it when im just on the internet etc..

05-20-2007, 07:02 PM	#6 (permalink)
rob55 New Member Join Date: May 2007 Posts: 17	hmm i doubt its the monitor as this is a brand new one ive just got last week and ive tried several others and exacly the same thing happens.perfectly possible that the video card is overheating but it happens sometimes almost as soon as the computer has booted up so i cant see that being the case? Ive been told that some companies such as tiny have problems with the software they give out free on their computers, could this be the case, if so would me putting a new windows XP on the comp and downloading all new drivers help?

05-20-2007, 08:09 PM	#7 (permalink)
rob55 New Member Join Date: May 2007 Posts: 17	just an update, just tried to play a game n the comp did it again so i thought id check stuff out, my modem was still fine, both the usb and ADSL lights stayed on, the computer didnt once try to access the hard drive, the cooling fan/fans stayed on and i couldnt turn the computer off with the normal on/off button at the front i had to cut it off at the power supply at back of comp. dont know if this info makes any difference at all but I hope so because its really annoying as Im sure you can imagine....

05-20-2007, 08:38 PM	#10 (permalink)
oscaryu1 VIP Member Join Date: Apr 2007 Location: Houston, Texas Age: 13 Posts: 9,856	=D open the case on the side, and shove an AC by it and see what happens __________________ Core 2 Duo E2140 1.6GHz @ 3.04GHz GA-P31-DS3L pqi Turbo CL4 DDR2-800 2GB Sapphire HD3850 256MB Sony Writemaster DVD Burner EIDE Seagate Barracuda 80GB 7200.9 8MB SATII

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