Cannot get the Mute Button OFF

RobertS975 · 05-25-2007, 10:43 PM

The other day, my wife muted the sound on our HP desktop by clicking the speaker icon in the System tray. The speaker symbol is there with the red slash symbol. But I cannot "unmute" the computer. Single click on the speaker icon gives a brief mouse hourglass ( a second at most), double click and you get a box saying "There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware."

The Sound Properties has the volume stuff all "grayed out", nothing to select, and the top says "No Auido Device".

What's happening here and what's the best way to fix? Thanks in advance!

StrangleHold · 05-26-2007, 01:48 AM

Go to your Device Manager and see if the Sound Device has been disabled.

JuggaloKillaz · 05-27-2007, 01:00 AM

that would be my first thing to check. you can also try to update your sound card on the website.

RobertS975 · 05-27-2007, 01:46 AM

Quote:

Originally Posted by StrangleHold

Go to your Device Manager and see if the Sound Device has been disabled.

OK, it has been so many different versions of Windows over the years! Where is the Device Manager on XP?

BTW, there was a mute button on the keyboard. When I pressed it, the red slash did indeed disappear from the Speaker icon in the System tray... but shortly thereafter. the speaker icon itself disappeared!

JuggaloKillaz · 05-27-2007, 02:11 AM

go to start-control panel-system-hardware-device manager, you should go to sound controllers and see if you find an X on it if you did, right click and click enable device.

NJNETSFAN · 05-27-2007, 02:29 AM

i used to have this happen to me all the time. It turned out i accidentally deleted the drivers to my built in sound. I check on the HP site for the drivers for your sound card and install them and see if that fixes the problem.

RobertS975 · 05-28-2007, 08:57 PM

Thanks for all your suggestions. I went to Device Manager where it said that all the devices connected to sound were working properly. Now, shortly after this, quite mysteriously, all seems to be working again. However, there is NO speaker icon on the System bar any longer. I have told my wife that if she wants to mute the thing, just turn the speaker power OFF.

Thanks again.

Deepblue · 05-28-2007, 10:52 PM

you can put the icon back by going to control panal > sound and audio device and check the box " Place volume icon in the taskbar"

05-25-2007, 10:43 PM	#1 (permalink)
RobertS975 New Member Join Date: May 2007 Posts: 3	Cannot get the Mute Button OFF The other day, my wife muted the sound on our HP desktop by clicking the speaker icon in the System tray. The speaker symbol is there with the red slash symbol. But I cannot "unmute" the computer. Single click on the speaker icon gives a brief mouse hourglass ( a second at most), double click and you get a box saying "There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware." The Sound Properties has the volume stuff all "grayed out", nothing to select, and the top says "No Auido Device". What's happening here and what's the best way to fix? Thanks in advance!

05-26-2007, 01:48 AM	#2 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: In a realm of unknown Wonders Posts: 7,466	Go to your Device Manager and see if the Sound Device has been disabled. __________________ NZXT Apollo Athlon 64 X2 5600-3.3ghz. Gigabyte GA MA770 DS3 G Skill DDR2 1066-944mhz. 4gbs. PNY 8800GT/VD964 Cooler W/D Sata 3.0 500gb RE2 Humans are curious creatures and by nature insane. Lock us all in a room together and within hours we're dividing into groups, creating Gods and plotting on how to kill one another.

05-27-2007, 02:29 AM	#6 (permalink)
NJNETSFAN Gold Member Join Date: Jul 2006 Age: 17 Posts: 474	i used to have this happen to me all the time. It turned out i accidentally deleted the drivers to my built in sound. I check on the HP site for the drivers for your sound card and install them and see if that fixes the problem. __________________ HP M8020N CPU: C2D e6420 HDD: 320GB x 2 Seagate Barracuda GPU: Nvidia 7350LE Ram: 3GB DDRII DVD-rom: 18x +/- RW w/ lightscribe Tv Tuner Vista Premium

05-28-2007, 10:52 PM	#8 (permalink)
Deepblue Platinum Member Join Date: Apr 2007 Location: New Orleans Posts: 504	you can put the icon back by going to control panal > sound and audio device and check the box " Place volume icon in the taskbar" __________________ My Main System : P4 3.0Ghz / 2Gig Ram / 21in LCD My domain controler : P4 2.6Ghz / 1Gig Ram / My Hosts : 2x P4 2.5Ghz / 1Gig Ram / on KVM sw P2 500Mhz / 1Gig Ram / on KVM sw Other Equip : 2x Cisco 2610 Routers Cisco Catalyst 2924 Ent Sw http://i92.photobucket.com/albums/l1...4/100_0230.jpg http://i92.photobucket.com/albums/l1...4/100_0233.jpg http://i92.photobucket.com/albums/l1...omenetwork.jpg

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

05-27-2007, 01:00 AM	#3 (permalink)
JuggaloKillaz Silver Member Join Date: Oct 2006 Location: On earth Posts: 163	that would be my first thing to check. you can also try to update your sound card on the website.

05-27-2007, 02:11 AM	#5 (permalink)
JuggaloKillaz Silver Member Join Date: Oct 2006 Location: On earth Posts: 163	go to start-control panel-system-hardware-device manager, you should go to sound controllers and see if you find an X on it if you did, right click and click enable device.

05-28-2007, 08:57 PM	#7 (permalink)
RobertS975 New Member Join Date: May 2007 Posts: 3	Thanks for all your suggestions. I went to Device Manager where it said that all the devices connected to sound were working properly. Now, shortly after this, quite mysteriously, all seems to be working again. However, there is NO speaker icon on the System bar any longer. I have told my wife that if she wants to mute the thing, just turn the speaker power OFF. Thanks again.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
broken start button	way2phat	Computer Cases, Power Supplies and Cooling	6	03-01-2007 03:01 AM
Acer laptop power button problem	the182guy	Laptop and Handheld Computers	2	01-29-2007 10:41 PM
adware found but were unable to delated it!	TheOrangeDude	Computer Security	1	12-07-2006 10:29 PM
Logitech 3 button mouse	kreg	Computer Accessories	10	10-20-2005 07:07 AM
Power button	stilllearning6	Laptop and Handheld Computers	3	10-12-2005 06:21 PM