NEED HELP PLEASE!!! (ordered ipod never came)

SAD_DC · 06-04-2007, 09:08 PM

Ok well I ordered an ipod from newegg.com and when I go to track it, it tells me that its been delivered to my front door.
but when I checked the porch and back door and also I asked the neighbors if they have seen any packages theres nothing

I dont know what I should do.
some one please help..
Thanks.

footballstevo75 · 06-04-2007, 09:11 PM

did somebody take it?

**jimmymac** · 06-04-2007, 09:13 PM

don't newegg deliveries need to be signed for on arrival?

If so email newegg to explain or if they let you know who it is that deals with the deliveries inform them of the situation, if it has to be signed for they will have on record who signed for it and when. Should be able to find out what happened from there.

If they tell you that its been signed for under the name on the delivery sheet ask to see it so you can compare signatures. Should be able to prove that the signature was forged...

edit :

http://www.newegg.com/Info/ContactUs...stomer_Service

click the customer services tab, then under that shipments and fill out the form

kof2000 · 06-04-2007, 09:15 PM

sometimes there needs to be no signatures. sometimes i pick mines up at the security office... maybe they signed it lol

**The_Other_One** · 06-04-2007, 09:18 PM

Nah, they don't need to be signed...at least none of mine have. I'd think that'd depend more on the shipping service used. I know UPS has an option for signature on delivery.

My guess is either a problem with shipping(wrong address/mis-delivery) or someone stole it as mentioned. Most people here can vouch for Newegg's reliability so you don't need to worry about being cheated or anything.

I'd contact both Newegg and who ever shipped your package. There's typically a lost package claim you can fill out.

SAD_DC · 06-05-2007, 08:21 AM

no when I track it, under where it says "signed for" it says "FD" as in front door..
and im really REALLY pissed now I will call newegg in the morning and ask for a supervisor or something.
and I know that newegg is great and I dont blame any of this on them its all ups's fault for being such idiots and leaving a box in a crappy neighborhood.
if I go to the ups store will they give me this lost package claim?

Thanks alot guys.

kof2000 · 06-05-2007, 08:52 AM

you think thats stupid? what about fedex? i was in the elavator with this fedex dude and he saw me push the floor he is delivering to and he ask me if i'm that guy on the package and he just had me sign it without asking for id.... stupid.. what if i'm not the guy...

SAD_DC · 06-06-2007, 07:00 AM

^ Ok I guess thats worse lol.

g4m3rof1337 · 06-06-2007, 07:24 AM

I live in an apartment.
Any packages that come, are signed by the doorman.

Only bad encounter I had with this, was my TV *the 32'' LCD* was shipped here, and was signed at 11am and I was told it was here at 5pm, later that day.

I went online and checked who signed for it.

**ian** · 06-06-2007, 09:22 AM

dont know how things work in america, but here for important stuff like that, if you are not at home to accept and sign for a delivery, they leave the item at the nearest post office and you have to pick it up from there and show your id.

06-04-2007, 09:08 PM	#1 (permalink)
SAD_DC Platinum Member Join Date: Oct 2005 Posts: 661	NEED HELP PLEASE!!! (ordered ipod never came) Ok well I ordered an ipod from newegg.com and when I go to track it, it tells me that its been delivered to my front door. but when I checked the porch and back door and also I asked the neighbors if they have seen any packages theres nothing I dont know what I should do. some one please help.. Thanks. __________________ CPU:Amd Athlon X2 Dual Core 4200+ (939) 2.20GHz CPU Fan: Zalman CNPS9700 LED MoBo: KN8 SLi 939 R.A.M: OCZ 4x 512 PC3200 DDR 400MHz Video Card: 7950 Gt H.D.D: Maxtor 300gig 7200 rpm H.D.D 2: W.D 500gig 7200 rpm Sound Card: Stock Microsoft Wireless Optical Desktop 1000 PsU: Aspire 550-Watt Chameleon

06-04-2007, 09:11 PM	#2 (permalink)
footballstevo75 Diamond Member Join Date: Jul 2006 Age: 18 Posts: 1,238	did somebody take it? __________________ R.I.P. MOM February 7th, 2006, I think about you every day. ---------------- Q6600 160GB Seagate SATAII 2gb patriot ddr 2 800 p180b gfx- xfx geforce 8600gt (dx10)/ hauppauge pvr 500 GIGABYTE GA-P35-DS3P hiper 530W modular ubnutu 7.10 /XP

06-04-2007, 09:13 PM	#3 (permalink)
jimmymac Moderator Join Date: Apr 2006 Location: Chester, UK Age: 28 Posts: 3,702	don't newegg deliveries need to be signed for on arrival? If so email newegg to explain or if they let you know who it is that deals with the deliveries inform them of the situation, if it has to be signed for they will have on record who signed for it and when. Should be able to find out what happened from there. If they tell you that its been signed for under the name on the delivery sheet ask to see it so you can compare signatures. Should be able to prove that the signature was forged... edit : http://www.newegg.com/Info/ContactUs...stomer_Service click the customer services tab, then under that shipments and fill out the form __________________ I tried to put my signature in here but my pen ruined the monitor. http://www.peytonmusic.com/ http://forum.peytonmusic.com/ the most uplifting soulful music you will ever hear... Last edited by jimmymac; 06-04-2007 at 09:15 PM.

06-04-2007, 09:15 PM	#4 (permalink)
kof2000 Diamond Member Join Date: Aug 2004 Location: Oahu Age: 27 Posts: 6,273	sometimes there needs to be no signatures. sometimes i pick mines up at the security office... maybe they signed it lol __________________ QX9650@4.2 swiftech \|9600@3.0 9700 nt 780i \| 790fx 8gb ddr1200 \| 8gb ddr1200 2x150gb 3x1tb \|2x250gb 3x8800gtx \|3x2900xt 1gb 2x20xdvdrw \|2x20xdvdrw 15in1 card reader \|15in1 card reader ng15/g9 \|ng15/g9 1200w psu \|1200w psu 2x28" LCD \|2x28" LCD

06-04-2007, 09:18 PM	#5 (permalink)
The_Other_One Super Moderator Join Date: Mar 2005 Location: Lexington, NC Age: 23 Posts: 12,368	Nah, they don't need to be signed...at least none of mine have. I'd think that'd depend more on the shipping service used. I know UPS has an option for signature on delivery. My guess is either a problem with shipping(wrong address/mis-delivery) or someone stole it as mentioned. Most people here can vouch for Newegg's reliability so you don't need to worry about being cheated or anything. I'd contact both Newegg and who ever shipped your package. There's typically a lost package claim you can fill out. __________________ Desktop * Athlon X2 4200 \| 2G RAM \| 160G HD \| 7600GT Laptop1 * C2D T5550 \| 3G RAM \| 120G HD \| Intel x3100 Laptop2 * C2D T5250 \| 2G RAM \| 160G HD \| Intel x3100

06-05-2007, 08:21 AM	#6 (permalink)
SAD_DC Platinum Member Join Date: Oct 2005 Posts: 661	no when I track it, under where it says "signed for" it says "FD" as in front door.. and im really REALLY pissed now I will call newegg in the morning and ask for a supervisor or something. and I know that newegg is great and I dont blame any of this on them its all ups's fault for being such idiots and leaving a box in a crappy neighborhood. if I go to the ups store will they give me this lost package claim? Thanks alot guys. __________________ CPU:Amd Athlon X2 Dual Core 4200+ (939) 2.20GHz CPU Fan: Zalman CNPS9700 LED MoBo: KN8 SLi 939 R.A.M: OCZ 4x 512 PC3200 DDR 400MHz Video Card: 7950 Gt H.D.D: Maxtor 300gig 7200 rpm H.D.D 2: W.D 500gig 7200 rpm Sound Card: Stock Microsoft Wireless Optical Desktop 1000 PsU: Aspire 550-Watt Chameleon

06-05-2007, 08:52 AM	#7 (permalink)
kof2000 Diamond Member Join Date: Aug 2004 Location: Oahu Age: 27 Posts: 6,273	you think thats stupid? what about fedex? i was in the elavator with this fedex dude and he saw me push the floor he is delivering to and he ask me if i'm that guy on the package and he just had me sign it without asking for id.... stupid.. what if i'm not the guy... __________________ QX9650@4.2 swiftech \|9600@3.0 9700 nt 780i \| 790fx 8gb ddr1200 \| 8gb ddr1200 2x150gb 3x1tb \|2x250gb 3x8800gtx \|3x2900xt 1gb 2x20xdvdrw \|2x20xdvdrw 15in1 card reader \|15in1 card reader ng15/g9 \|ng15/g9 1200w psu \|1200w psu 2x28" LCD \|2x28" LCD

06-06-2007, 07:00 AM	#8 (permalink)
SAD_DC Platinum Member Join Date: Oct 2005 Posts: 661	^ Ok I guess thats worse lol. __________________ CPU:Amd Athlon X2 Dual Core 4200+ (939) 2.20GHz CPU Fan: Zalman CNPS9700 LED MoBo: KN8 SLi 939 R.A.M: OCZ 4x 512 PC3200 DDR 400MHz Video Card: 7950 Gt H.D.D: Maxtor 300gig 7200 rpm H.D.D 2: W.D 500gig 7200 rpm Sound Card: Stock Microsoft Wireless Optical Desktop 1000 PsU: Aspire 550-Watt Chameleon

06-06-2007, 07:24 AM	#9 (permalink)
g4m3rof1337 Diamond Member Join Date: Sep 2006 Location: Illinois Posts: 7,783	I live in an apartment. Any packages that come, are signed by the doorman. Only bad encounter I had with this, was my TV the 32'' LCD was shipped here, and was signed at 11am and I was told it was here at 5pm, later that day. I went online and checked who signed for it. __________________ Desktop/Laptop nForce 750i SLI FTW E8400 @ 4.05GHz Water Cooled/ T8100 @ 2.10GHz Two XFX 512MB 8800GT's with Accelero S1's / Two 512MB 8600GT's RaidMax 700Watt OCZ 4GB/ 2GB WD 500GB,200GB,80GB/ 320GB Sceptre 20.1'' or 32'' Sharp Aquos HD LCD/ 17'' Widescreen G15, MX518/ 4 Harmon/Kardon Speakers w/ Sub. CM Stacker 810

06-06-2007, 09:22 AM	#10 (permalink)
ian Administrator Join Date: Nov 2003 Posts: 7,688	dont know how things work in america, but here for important stuff like that, if you are not at home to accept and sign for a delivery, they leave the item at the nearest post office and you have to pick it up from there and show your id. __________________ Computer Forum

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