Computer Associates security suite question

hdansjr · 06-10-2007, 06:31 PM

ok, my in-laws have a computer on which they installed CA internet security suite. However, they found it to they dis-liking, so after many failed attempts at uninstalling, my father-in-law went in and started to delete randon files associated with CA. Now, CA attempts to start-up at various times and will freeze the computer up. Uninstall is no longer an option. All you get are uninstall errors, and I even tried to uninstall with Ccleaners uninstall tool and i get different errors messages, but still, no uninstall. Does CA have a tool like norton does which will remove all CA material from a computer? I looked but didn't find any? anyone have any suggestions?

Trizoy · 06-10-2007, 07:08 PM

You can try to restore to a point before the install, or go into safe mode and remove it manually.

hdansjr · 06-10-2007, 09:03 PM

ok i just looked at the system restore points, and for some reason, they dont' have any older than a month, and this all happened like 3 or 4 months ago. So, i'll try safe mode...do i just delete all things associated with CA or will uninstall work in safe mode?

06-10-2007, 06:31 PM	#1 (permalink)
hdansjr Bronze Member Join Date: Apr 2005 Posts: 41	Computer Associates security suite question ok, my in-laws have a computer on which they installed CA internet security suite. However, they found it to they dis-liking, so after many failed attempts at uninstalling, my father-in-law went in and started to delete randon files associated with CA. Now, CA attempts to start-up at various times and will freeze the computer up. Uninstall is no longer an option. All you get are uninstall errors, and I even tried to uninstall with Ccleaners uninstall tool and i get different errors messages, but still, no uninstall. Does CA have a tool like norton does which will remove all CA material from a computer? I looked but didn't find any? anyone have any suggestions?

06-10-2007, 07:08 PM	#2 (permalink)
Trizoy VIP Member Join Date: Apr 2005 Location: Mountain View, Ca Posts: 4,663	You can try to restore to a point before the install, or go into safe mode and remove it manually. __________________ 01100110 01100001 01110010 01110100

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06-10-2007, 09:03 PM	#3 (permalink)
hdansjr Bronze Member Join Date: Apr 2005 Posts: 41	ok i just looked at the system restore points, and for some reason, they dont' have any older than a month, and this all happened like 3 or 4 months ago. So, i'll try safe mode...do i just delete all things associated with CA or will uninstall work in safe mode?