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Also i wish to offer support to this computer in the means of taking control and solving the problem while they watch, but i dont have to be in the same room or building!
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Use realvnc - www.realvnc.com
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I have VERY important documents on the computer i want to access.
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Use an ftp server/client setup to download the files, try
http://www.serv-u.com/
__________________
What did one snow man say to the other?
can you smell carrot?
The fight is won or lost far away from witnesses - behind the lines, in the gym, and out there on the road, long before I dance under those lights.
How you do anything, is how you do everything!
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