Hello:
Please download
VundoFix.exe to your desktop.
- Double-click VundoFix.exe to run it.
- Click the Scan for Vundo button.
- Once it's done scanning, click the Remove Vundo button.
- You will receive a prompt asking if you want to remove the files, click YES
- Once you click yes, your desktop will go blank as it starts removing Vundo.
- When completed, it will prompt that it will reboot your computer, click OK.
- Please post the contents of C:\vundofix.txt and a new HiJackThis log.
Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the
Scan for Vundo button." when VundoFix appears at reboot.
then:
Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open
Task Manager then
Processes tab (press ctrl, alt and del at the same time) and end any processes of
findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
When you've done both scans, please posts the:
- Vundofix log
- Combofix log
- Fresh Hijackthis log