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She appears to have two antivirus programs on the computer, Norton Antivirus and McAffe Security Center (not sure if this one is an antivirus or just a firewall/internet security). In safe mode, neither one will run. I know it is a big no-no to have two anti-virus programs on your computer.
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It's not a big no-no. It's a "don't do". It'll cause multiple problems.
www.ati.amd.com
www.nvidia.com
Depending on her GFX. If she has onboard, then she'll have to get it from her motherboard manufacturer.