Name of person interviewed: Tom
1. Male
2. 41-50
3. Other (Firefox)
4. Every 3-6 months
5. n/a
6. electronic components, computer parts, stereo equipment, medical supplies
7. Other (all reasons given)
8. $88
9. mailed check
10. n/a
11. I don't know
12. neutral -- was able to buy what I wanted, but mail was held up due to weather
13. perishables, items without return privileges
14. I feel it's an option that has already shown it will kill brick & mortar stores that don't/can't compete
15. nothing major
16. Too many e-commerce sites don't accept transactions without a credit card or PayPal account. Insisting on PayPal or credit card only leaves a large number of potential buyers on the sidelines. Acceptance of mailed-in checks and money orders should always be offered as a payment option.
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Last edited by OvenMaster; 03-02-2008 at 04:36 PM.
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