Windows wont start????

Dancontrol0 · 07-30-2007, 08:01 PM

How someone could help this newbie. On saturday my daught slam the the laptop hard and and comp frooze. I shut it down and restarted but now I get this message:

Window could not start because the following file is missing or corrupt: <windows root>\system32\ntoskrnl.exe.
Please re-install a copy of above file.

Any info will be greatly apprecaited Thank you

Dancontrol0 · 07-30-2007, 09:12 PM

Quote:

Originally Posted by Dancontrol0

How someone could help this newbie. On saturday my daught slam the the laptop hard and and comp frooze. I shut it down and restarted but now I get this message:

Window could not start because the following file is missing or corrupt: <windows root>\system32\ntoskrnl.exe.
Please re-install a copy of above file.

Any info will be greatly apprecaited Thank you

Is anyone out there to help me???? When the best time to get help, so I could getback to do my errands. I been waiting and no luck.

codeman0013 · 07-30-2007, 09:13 PM

Do you have a windows xp cd? If so boot to the cd and do a repair option and type chkdsk /r in the msdos prompt that should help fix that issue.

Dancontrol0 · 07-30-2007, 09:31 PM

I do indeed have the compaq operation system cd Microsoft windows xp home sp1. How do I go about inbooting to cd, is the F2 F10?
Thanks for your help.

jutnm · 07-30-2007, 09:38 PM

iono , if she slammed it really hard , im guessing the HDD broken , happen to my last laptop

Dancontrol0 · 07-30-2007, 09:49 PM

I couldgo into PHOENIX BIOS Setup Utility. Will I lose my stuff?

codeman0013 · 07-30-2007, 09:59 PM

No thats just the bios go into there and set it boot order or priority to cd rom first and put the cd in and hit a key so it boots to the cd type R for the recovery console and it should then ask you to log into windows pick your c drive usually number 1 and when it asks for admin password hit enter dont have to type anything unless you have set up a windows admin password in that case type it there. It should then go to a dos prompt type chkdsk /r there note the space between chkdsk and /r run that a few times and then try to boot should do the trick.

Dancontrol0 · 07-30-2007, 10:10 PM

yes that what I did and then I go to save and exit, then it say :
save configuration changes and exit now.
I say yes and it restart. compaq logo comes out and the cuzor blinking but from there same message will pop out.

Dancontrol0 · 07-30-2007, 11:12 PM

Well ok guys, thank you for everyting. I am just going to go sent it to a repair place. I though i would work out here in this forum but I just dont have time right now and with baby on the way well... thanks

07-30-2007, 08:01 PM	#1 (permalink)
Dancontrol0 New Member Join Date: Jul 2007 Posts: 23	Windows wont start???? How someone could help this newbie. On saturday my daught slam the the laptop hard and and comp frooze. I shut it down and restarted but now I get this message: Window could not start because the following file is missing or corrupt: <windows root>\system32\ntoskrnl.exe. Please re-install a copy of above file. Any info will be greatly apprecaited Thank you __________________ Laptop Compaq Presario 2500 Pentum 4 Microsoft Windows Xp Home Edition

07-30-2007, 09:31 PM	#4 (permalink)
Dancontrol0 New Member Join Date: Jul 2007 Posts: 23	I do indeed have the compaq operation system cd Microsoft windows xp home sp1. How do I go about inbooting to cd, is the F2 F10? Thanks for your help. __________________ Laptop Compaq Presario 2500 Pentum 4 Microsoft Windows Xp Home Edition

07-30-2007, 09:38 PM	#5 (permalink)
jutnm Diamond Member Join Date: Apr 2007 Location: Anahiem Hills Posts: 1,514	iono , if she slammed it really hard , im guessing the HDD broken , happen to my last laptop __________________ 1. AMD ATHLON 4600 X2 ~ 2.4 GHz 2. HIS ATI RADEON 1650 IceQ Pro Turbo 512Mb 3. RAM- ADATA PC6400: 2Gbs 4. MOBO-MSI K9N6GM VClass SERIES 5. 550 WATT LOGYSIS PSU 6. MAXTOR 230 GB HDD 7. Windows Vista ULTIMATE 8. Logitech 5.1 X-530 Surround Sound System 9.Ultra eTorque ATX Case (provided by gf "P)

07-30-2007, 09:49 PM	#6 (permalink)
Dancontrol0 New Member Join Date: Jul 2007 Posts: 23	I couldgo into PHOENIX BIOS Setup Utility. Will I lose my stuff? __________________ Laptop Compaq Presario 2500 Pentum 4 Microsoft Windows Xp Home Edition

07-30-2007, 10:10 PM	#8 (permalink)
Dancontrol0 New Member Join Date: Jul 2007 Posts: 23	yes that what I did and then I go to save and exit, then it say : save configuration changes and exit now. I say yes and it restart. compaq logo comes out and the cuzor blinking but from there same message will pop out. __________________ Laptop Compaq Presario 2500 Pentum 4 Microsoft Windows Xp Home Edition

07-30-2007, 09:13 PM	#3 (permalink)
codeman0013 Diamond Member Join Date: Jul 2006 Location: Inside my network at work Age: 23 Posts: 1,469	Do you have a windows xp cd? If so boot to the cd and do a repair option and type chkdsk /r in the msdos prompt that should help fix that issue.

07-30-2007, 09:59 PM	#7 (permalink)
codeman0013 Diamond Member Join Date: Jul 2006 Location: Inside my network at work Age: 23 Posts: 1,469	No thats just the bios go into there and set it boot order or priority to cd rom first and put the cd in and hit a key so it boots to the cd type R for the recovery console and it should then ask you to log into windows pick your c drive usually number 1 and when it asks for admin password hit enter dont have to type anything unless you have set up a windows admin password in that case type it there. It should then go to a dos prompt type chkdsk /r there note the space between chkdsk and /r run that a few times and then try to boot should do the trick.

07-30-2007, 11:12 PM	#9 (permalink)
Dancontrol0 New Member Join Date: Jul 2007 Posts: 23	Well ok guys, thank you for everyting. I am just going to go sent it to a repair place. I though i would work out here in this forum but I just dont have time right now and with baby on the way well... thanks __________________ Laptop Compaq Presario 2500 Pentum 4 Microsoft Windows Xp Home Edition

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