Backed-up .wma license troubles

OvenMaster · 08-12-2007, 04:05 PM

Not quite sure if this is the place for it, so if it's not, please move it, Mr. Moderator.

I did a search and can't find really find my problem mentioned.

I had about 60 legally downloaded .wma files (Wal-Mart music downloads) and I regularly backed up the licenses for them in WMP10. Two days ago, I backed everything up to DVD-RW so I could put everything on new a new hard drive.

When I go to use my backup, I get a popup message saying that Windows Media Player cannot restore my licenses because I've exceeded the restore limit for the day and to try again tomorrow. Huh??

So I click the "Web Help" button, and this pops up:

"The license restoration service identifies a unique computer by reading its hardware and Windows ID numbers. These numbers may change if you replace certain hardware components in your computer or if you reformat your hard disk prior to reinstalling Windows. If your computer's ID numbers change and you try to restore your licenses, the restore service will think you are trying to restore your licenses to a new (unique) computer."

I click the Continue button, it says to try again, and I get a WMP popup saying that WMP has restored my licenses, but with restrictions, and that some were not restored. I go to play the licensed .wmas and all but three of them say I need a new license.

What kind of crap is this?? Am I SOL here and lost 57 music files that I bought and paid for?

rbxslvr · 08-12-2007, 04:12 PM

Quote:

Originally Posted by OvenMaster

Not quite sure if this is the place for it, so if it's not, please move it, Mr. Moderator.

I did a search and can't find really find my problem mentioned.

I had about 60 legally downloaded .wma files (Wal-Mart music downloads) and I regularly backed up the licenses for them in WMP10. Two days ago, I backed everything up to DVD-RW so I could put everything on new a new hard drive.

When I go to use my backup, I get a popup message saying that Windows Media Player cannot restore my licenses because I've exceeded the restore limit for the day and to try again tomorrow. Huh??

So I click the "Web Help" button, and this pops up:

"The license restoration service identifies a unique computer by reading its hardware and Windows ID numbers. These numbers may change if you replace certain hardware components in your computer or if you reformat your hard disk prior to reinstalling Windows. If your computer's ID numbers change and you try to restore your licenses, the restore service will think you are trying to restore your licenses to a new (unique) computer."

I click the Continue button, it says to try again, and I get a WMP popup saying that WMP has restored my licenses, but with restrictions, and that some were not restored. I go to play the licensed .wmas and all but three of them say I need a new license.

What kind of crap is this?? Am I SOL here and lost 57 music files that I bought and paid for?

You need to call walmart. My uncle did the same thing (only it was just 3 songs). They have to give you the liscense... which can be done over the phone.

OvenMaster · 08-12-2007, 05:54 PM

Thanks for this.
Tom

08-12-2007, 04:05 PM	#1 (permalink)
OvenMaster VIP Member Join Date: Jan 2006 Location: Red Sox Nation Age: 49 Posts: 2,022	Backed-up .wma license troubles Not quite sure if this is the place for it, so if it's not, please move it, Mr. Moderator. I did a search and can't find really find my problem mentioned. I had about 60 legally downloaded .wma files (Wal-Mart music downloads) and I regularly backed up the licenses for them in WMP10. Two days ago, I backed everything up to DVD-RW so I could put everything on new a new hard drive. When I go to use my backup, I get a popup message saying that Windows Media Player cannot restore my licenses because I've exceeded the restore limit for the day and to try again tomorrow. Huh?? So I click the "Web Help" button, and this pops up: "The license restoration service identifies a unique computer by reading its hardware and Windows ID numbers. These numbers may change if you replace certain hardware components in your computer or if you reformat your hard disk prior to reinstalling Windows. If your computer's ID numbers change and you try to restore your licenses, the restore service will think you are trying to restore your licenses to a new (unique) computer." I click the Continue button, it says to try again, and I get a WMP popup saying that WMP has restored my licenses, but with restrictions, and that some were not restored. I go to play the licensed .wmas and all but three of them say I need a new license. What kind of crap is this?? Am I SOL here and lost 57 music files that I bought and paid for? __________________ Frankenbox III: CPU: AMD Athlon 64 X2 4200+ * MOBO: Biostar K8M800 Micro AM2 * RAM: 2x1GB Kingston DDR2 667 HDD: WD 80GB Master, Seagate 320GB Slave * OPT: two Pioneer DVR-115DBK DVD burners PSU: Antec Basiq 500W * GPU: PNY GeForce FX5200 256MB AGP 8x * MON: ViewSonic LCD VA721 CASE: EvTek minitower * SND: Diamond Xtreme 5.1 * OS: XP Home SP2 * ROUTER: Linksys BEFSR41

08-12-2007, 05:54 PM	#3 (permalink)
OvenMaster VIP Member Join Date: Jan 2006 Location: Red Sox Nation Age: 49 Posts: 2,022	Thanks for this. Tom __________________ Frankenbox III: CPU: AMD Athlon 64 X2 4200+ * MOBO: Biostar K8M800 Micro AM2 * RAM: 2x1GB Kingston DDR2 667 HDD: WD 80GB Master, Seagate 320GB Slave * OPT: two Pioneer DVR-115DBK DVD burners PSU: Antec Basiq 500W * GPU: PNY GeForce FX5200 256MB AGP 8x * MON: ViewSonic LCD VA721 CASE: EvTek minitower * SND: Diamond Xtreme 5.1 * OS: XP Home SP2 * ROUTER: Linksys BEFSR41

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