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08-17-2007, 11:56 PM
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#1 (permalink) |
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New Member
 Join Date: Aug 2007
Posts: 5
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Newbie: laptop question
I've just got a dell precision laptop. I don't know much about the specifications but im on windows xp. The first thing I tried to do was install 'musicmatch jukebox' for my mp3 player but at the end of installation it comes up with the message "This device requires service pack 1 or later. Please install service pack 1" It happened when installing the mp3's device manager too. I've never come across the message before. Also on "My Computer" when my mp3 player is connected it either comes up as a camera (with no properties and nothing to explore) or doesn't show up at all. Does anybody know what might be wrong or how I can fix this?
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