Scanner Problem

rajgan · 03-15-2005, 12:04 PM

Hi,

scanner - Canosan FB620U USB.

I try to Scan then Some error message display. Can not scan the documents.

The error message are given below.

Unlock the lock switch and turn the scanner on again.

Could not open the Twain source. Make sure there is a valid source for your scanner is the twain directry found in the windows directry.

And some time Canot communicate with scanner. Sanner may be off or offline or cable may be dis connected. Check statues. Scanner driver will be close.

I try to uninstalled the scanner driver and install again. Operating system is windows 2000 server.

Scanner adapter working fine.

By
Rajgan

**Praetor** · 03-16-2005, 01:22 AM

Quote:

Unlock the lock switch and turn the scanner on again.

Did you unlock the scanner bed lock?

Quote:

Could not open the Twain source. Make sure there is a valid source for your scanner is the twain directry found in the windows directry.
And some time Canot communicate with scanner. Sanner may be off or offline or cable may be dis connected. Check statues.
Scanner driver will be close.
I try to uninstalled the scanner driver and install again. Operating system is windows 2000 server.

Did you install the drivers?

Quote:

Scanner adapter working fine.

What is the interface?

computerdude2004 · 03-17-2005, 04:21 AM

I had scanner problems and found out it was a faulty USB cable. Have you tried using a different cable connecting the scanner to the PC.

jshah41 · 03-18-2005, 04:41 AM

Quote:

Unlock the lock switch and turn the scanner on again.

you should check the lock of ur scanner. look at the bottom of the scanner, u may find a switch, make sure it is unlocked.

03-15-2005, 12:04 PM	#1 (permalink)
rajgan New Member Join Date: Jan 2005 Posts: 2	Scanner Problem Hi, scanner - Canosan FB620U USB. I try to Scan then Some error message display. Can not scan the documents. The error message are given below. Unlock the lock switch and turn the scanner on again. Could not open the Twain source. Make sure there is a valid source for your scanner is the twain directry found in the windows directry. And some time Canot communicate with scanner. Sanner may be off or offline or cable may be dis connected. Check statues. Scanner driver will be close. I try to uninstalled the scanner driver and install again. Operating system is windows 2000 server. Scanner adapter working fine. By Rajgan

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03-17-2005, 04:21 AM	#3 (permalink)
computerdude2004 Silver Member Join Date: Nov 2004 Location: Wisconsin Age: 19 Posts: 242	I had scanner problems and found out it was a faulty USB cable. Have you tried using a different cable connecting the scanner to the PC.