Tried to upgrade to Win 7, Big problem now

dinows

Member
I bought a windows 7 disc for my XP laptop, it installed the program then would not take the product code from my "crashed" win 7 desktop computer. Then I was unable to get back into XP every time I tried to restart it I went to the product key information screen. So I rebooted in safe mode and now it goes to the screen that says "system preparing for 1st use" then goes back to safe mode, that's all I can get. I cant even get to the product key screen if I wanted to. Please help
 

johnb35

Administrator
Staff member
You can't physically upgrade from XP to windows 7. A fresh install is required. However, what is your system specs on the XP machine. It may not be worth upgrading to 7 on it. Also, you can't use an OEM key from one system and use it on another system. If you bought a windows 7 disk then it should have came with a key to use to activate. If it didn't then you got took.
 

dinows

Member
I cant log on to my machine so I dont know what the specs are, I bought the disc and it installed the win 7 they told me when I bought it that I would need my Key, thought the one off the other machine would work. When I did the Microsoft diagnostics it said my machine would be ok for 7 it is 32 bits. Can I get back to XP ?
Thanks, Deano
 

johnb35

Administrator
Staff member
You would have to wipe the drive and install XP. Also, is it the same version of 7 on both pc's? A windows home key won't work for a pro install. Did you enter the key correctly? OEM keys?
 

dinows

Member
I dont know if it was the same version. I entered the key correctly, I guess it wasnt compatible. So now how do I wipe the drive ?

Thanks Deano
 

johnb35

Administrator
Staff member
Use the install dvd to delete all partitions and install new OS. How much did you purchase this install dvd for? Any sealed OS install cd will have a key attached to it to activate.
 
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