Anti virus not performing full scan

Discussion in 'Computer Security' started by Jagga, Oct 18, 2010.

  1. Jagga

    Jagga New Member

    Messages:
    7
    I've recently bought a new computer and I've uninstalled the previous anti-virus and internet security which came with it and installed eset internet security.

    The anti-virus is updating fine however it's not scanning all of my hard drive. Heres the log of my recent scan:

    Scan Log
    Version of virus signature database: 5543 (20101018)
    Date: 18/10/2010 Time: 20:26:23
    Scanned disks, folders and files: Operating memory;C:\Boot sector;C:\
    C:\hiberfil.sys - error opening [4]
    C:\pagefile.sys - error opening [4]
    C:\Program Files (x86)\Adobe\Reader 9.0\Setup Files\{AC76BA86-7AD7-1033-7B44-A92000000001}\Enterprise.mnt - error opening [4]
    C:\Program Files (x86)\InstallShield Installation Information\{7BB90344-0647-468E-925A-7F69F7983421}\setup.ilg - error opening [4]
    C:\Program Files (x86)\InstallShield Installation Information\{DE8AAC73-6D8D-483E-96EA-CAEDDADB9079}\setup.ilg - error opening [4]
    C:\Program Files (x86)\Java\jre6\lib\resources.jar » ZIP » com/sun/org/apache/xerces/internal/impl/msg/XIncludeMessages.properties » MIME - is OK (internal scanning not performed)
    C:\Program Files (x86)\Java\jre6\lib\resources.jar » ZIP » com/sun/xml/internal/fastinfoset/resources/ResourceBundle.properties » MIME - is OK (internal scanning not performed)
    C:\Program Files (x86)\Java\jre6\lib\resources.jar » ZIP » javax/xml/bind/Messages.properties » MIME - is OK (internal scanning not performed)
    C:\Program Files (x86)\Java\jre6\lib\deploy\ffjcext.zip » ZIP » {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}/chrome.manifest » MIME - is OK (internal scanning not performed)
    C:\Program Files (x86)\Java\jre6\lib\deploy\jqs\ff\chrome.manifest » MIME - is OK (internal scanning not performed)
    C:\Program Files (x86)\Mozilla Firefox\chrome\comm.manifest » MIME - is OK (internal scanning not performed)
    C:\Program Files (x86)\Mozilla Firefox\chrome\pippki.manifest » MIME - is OK (internal scanning not performed)
    C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}\chrome.manifest » MIME - is OK (internal scanning not performed)
    C:\ProgramData\Microsoft\Crypto\Keys\da800efde6b06cbb0ba5e41cf7bd4138_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\17062eb5c2a6615ae4c242c79f0c752a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\21ecc9f13788127c606d35e0b53b9f6e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\496a6f51370d1b00275f7a5e1f6f690a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\579922e2d85eafd493912013daa891b2_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\59cf37b877b7bd5ab912e1ef16691d50_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\77265605b896f81fedb0dc0680f7150e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8af9f83708a46a22ecfc141ef4bf6d9d_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\947f82666d784245f591173a91b1c47a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9d056f2add3832d5902b491266065cf6_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a077ead69703e3bf1fd373a3c9376faa_9fbb7283-9026-4747-ac98-357ac4c516ef - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\aad64eedb87b937de8a78f6e3d2247c1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b8a1cb1cd786dc179e3bbd5bc96a8611_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\bfc5f6cb67a629a4a94ddbb13d436c6b_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\fc1e3851f429ea606d6ff1e01a5229f1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\ProgramData\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\Master.vzdb - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\Keys\da800efde6b06cbb0ba5e41cf7bd4138_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\17062eb5c2a6615ae4c242c79f0c752a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\21ecc9f13788127c606d35e0b53b9f6e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\496a6f51370d1b00275f7a5e1f6f690a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\579922e2d85eafd493912013daa891b2_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\59cf37b877b7bd5ab912e1ef16691d50_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\77265605b896f81fedb0dc0680f7150e_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\8af9f83708a46a22ecfc141ef4bf6d9d_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\947f82666d784245f591173a91b1c47a_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\9d056f2add3832d5902b491266065cf6_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\a077ead69703e3bf1fd373a3c9376faa_9fbb7283-9026-4747-ac98-357ac4c516ef - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\aad64eedb87b937de8a78f6e3d2247c1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\b8a1cb1cd786dc179e3bbd5bc96a8611_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\bfc5f6cb67a629a4a94ddbb13d436c6b_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys\fc1e3851f429ea606d6ff1e01a5229f1_100d0a9a-1e16-4c91-8912-c0ff1fd07c97 - error opening [4]
    C:\Users\All Users\Sony Corporation\VAIO Entertainment Platform\1.0\VzCdb\Master.vzdb - error opening [4]
    C:\Users\Jag\NTUSER.DAT - error opening [4]
    C:\Users\Jag\ntuser.dat.LOG1 - error opening [4]
    C:\Users\Jag\ntuser.dat.LOG2 - error opening [4]
    C:\Users\Jag\AppData\Local\Microsoft\Windows\UsrClass.dat - error opening [4]
    C:\Users\Jag\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 - error opening [4]
    C:\Users\Jag\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 - error opening [4]
    C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e418e262fe8e015eb489\12b216bdb5ee7d521b2883257de56cb678111da1 » MIME - is OK (internal scanning not performed)
    C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e418e262fe8e015eb489\14d6b099a2b3c91df078db3334fa98fd12e978fc » RAR » TT.1.4\UK_-_Ireland-v1.4-360modz.ipa » ZIP » Payload/UK-Ireland.app/FindAlternative.png - incorrect CRC checksum, the file may be damaged
    C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e418e262fe8e015eb489\14d6b099a2b3c91df078db3334fa98fd12e978fc » RAR » TT.1.4\UK_-_Ireland-v1.4-360modz.ipa » ZIP » - archive damaged
    C:\Users\Jag\AppData\Roaming\Apple Computer\MobileSync\Backup\db9f8c977d15d25a1b63e418e262fe8e015eb489\38d4762be3d9ea57d3470166d4f9b6961354ef5b » MIME - is OK (internal scanning not performed)
    C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\ESP\license.txt » MIME - is OK (internal scanning not performed)
    C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\ITA\license.txt » MIME - is OK (internal scanning not performed)
    C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\PTB\license.txt » MIME - is OK (internal scanning not performed)
    C:\Windows\Drivers\EXE\Chipset Driver (Intel)\Lang\CHIP\PTG\license.txt » MIME - is OK (internal scanning not performed)
    C:\Windows\Logs\CBS\CBS.log - error opening [4]
    C:\Windows\Logs\DPX\setupact.log - error opening [4]
    C:\Windows\Logs\DPX\setuperr.log - error opening [4]
    C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config - error opening [4]
    C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\SMSvcHost.exe.config - error opening [4]
    C:\Windows\Panther\UnattendGC\diagerr.xml - error opening [4]
    C:\Windows\Panther\UnattendGC\diagwrn.xml - error opening [4]
    C:\Windows\Panther\UnattendGC\setupact.log - error opening [4]
    C:\Windows\Panther\UnattendGC\setuperr.log - error opening [4]
    C:\Windows\PLA\System\System Diagnostics.xml - error opening [4]
    C:\Windows\PLA\System\System Performance.xml - error opening [4]
    C:\Windows\security\database\secedit.sdb - error opening [4]
    C:\Windows\System32\log.txt - error opening [4]
    C:\Windows\System32\catroot2\edb.log - error opening [4]
    C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb - error opening [4]
    C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb - error opening [4]
    C:\Windows\SysWOW64\log.txt - error opening [4]
    C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job - error opening [4]
    C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job - error opening [4]
    C:\Windows\winsxs\amd64_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.1.7600.16385_none_2d2382534fb0bdfa\dnary.xsd - error opening [4]
    Number of scanned objects: 265817
    Number of threats found: 0
    Time of completion: 20:49:09 Total scanning time: 1366 sec (00:22:46)

    Notes:
    [4] Object cannot be opened. It may be in use by another application or operating system.


    __________________________________________________


    From here I fail to understand why the scan cannot check/open all files.

    Any help is appreciated.
     
  2. Jagga

    Jagga New Member

    Messages:
    7
    Anyone?
     
  3. johnb35

    johnb35 Administrator Staff Member

    Messages:
    33,257
    I would suggest trying a different scanner or look into Esets scanning options.
     
  4. dave10

    dave10 banned

    Messages:
    40
    I would suggest trying a different anti virus for your machine.
     
  5. Punk

    Punk Moderator Staff Member

    Messages:
    8,584
    Thanks for the input Dave10...

    Have you tried reinstalling Eset?
     
  6. Jagga

    Jagga New Member

    Messages:
    7
    Once I've reinstalled it, would my licience still work?
     
  7. Punk

    Punk Moderator Staff Member

    Messages:
    8,584
    I think so, try to send them a mail, see what they suggest.
     
  8. Jagga

    Jagga New Member

    Messages:
    7
    I sent them an email explaining why Eset doesn't scan everything and heres the reply:

    I just want ask if Eset doesn't scan running or locked programs, is there a possibility those programmes are infected?
     

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