Avast, the system cannot find the file specified

Discussion in 'Computer Security' started by Twinbird24, Apr 24, 2010.

  1. Twinbird24

    Twinbird24 New Member

    Messages:
    481
    I ran a virus scan with avast on a HDD from another computer, it found 19 threats but I can't remove a single one. Here is a screen-shot of what happened.

    Any ideas of how I can remove these threats? Thanks.
     
  2. FunnelWeb

    FunnelWeb New Member

    Messages:
    207
    you could ask your question on this at http://support.avast.com/ and see if they can answer you, its free to register!!!!

    or you can wait for johnb35 to guide you on the removal ;)
     
  3. Twinbird24

    Twinbird24 New Member

    Messages:
    481
    Thanks for the reply. I was already posting a new thread in the avast forums, but I thought I would post one here too.
     
  4. johnb35

    johnb35 Administrator Staff Member

    Messages:
    33,232
    Please follow this procedure so we can see whats actually on your system.

    Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

    If you continue to experience problems after doing this, please post a HijackThis log by doing the following:

    Download the HijackThis installer from here.
    Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

    Click Do a system scan and save a logfile

    Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

    Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
     
  5. Twinbird24

    Twinbird24 New Member

    Messages:
    481
    Thanks for the reply. Is malwarebytes going to detect all the malware that avast did? And will the program interfere with avast?
     
  6. FunnelWeb

    FunnelWeb New Member

    Messages:
    207
    malwarebytes antimalware will find any malware related threats on your system and avast works hand in hand with malwarebytes, so no there won't be any intereference between the two ;)
     
  7. Twinbird24

    Twinbird24 New Member

    Messages:
    481
    Thanks. The advise from the avast forums solved my problem, I ran the avast virus scan on the infected computer rather than running the scan on the HDD only from my computer.
     

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