Blue screen on start. sysaudio.sys

Discussion in 'Desktop Computers' started by roodd, Aug 22, 2013.

  1. roodd

    roodd New Member

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    17
    Hi. When I'm trying to start Windows XP SP3, I get BSOD on "welcome". 0x0000007E sysaudio.sys

    Problems started when I installed GTA: Vice City and I ran the game. After first step in game I get BSOD with cmuda.sys then I read in internet that I have to update my audio drivers (my version was 5.4, latest was 7.00b). I downloaded drivers and when I was installing it I got first BSOD. I turned on computer and reinstalled driver. Program asked for restarting computer, I selected "yes". Now BSOD appears in every start of Windows.

    ASRock P4V88+
    Intel P4 3 GHz
    1.5 GB RAM
    Radeon X1950 Pro
    Audio integrated
     
    Last edited: Aug 22, 2013
  2. Havoc

    Havoc New Member

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    174
    Start computer and choose safe mode, If you make it to your desktop, then delete the newer sound drivers and restart..
     
  3. roodd

    roodd New Member

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    17
    Thanks, but what can I do with first BSOD, with cmuda.sys?

    Edit. I uninstalled audio card in device manager and Windows started, then he find new hardware and BSOD appears again. :/
     
    Last edited: Aug 22, 2013
  4. johnb35

    johnb35 Administrator Staff Member

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    33,257
  5. roodd

    roodd New Member

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    17
    From manufacturer site. It's AC97 card, integrated, of course.
     
  6. johnb35

    johnb35 Administrator Staff Member

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    33,257
    Download the driver I linked you to and see if that helps.
     
  7. roodd

    roodd New Member

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    17
    Okay, give me a minute and I will edit that post and reply.

    Edit
    Error when I'm running "setup.exe". Of course I'm on safe mode.

    [​IMG]
     
    Last edited: Aug 23, 2013
  8. roodd

    roodd New Member

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    17
    Can you reply, please?
     
  9. johnb35

    johnb35 Administrator Staff Member

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    33,257
    And you downloaded the driver I linked you to from asrock website? Or did you download from cmedia's website?
     
  10. roodd

    roodd New Member

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    17
    I clicked on your link so I downloaded from arock website. :)
     
  11. johnb35

    johnb35 Administrator Staff Member

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    33,257
    Ok, do this.

    Go into device manager and right click on the device which needs a driver installed, then click on properties, then click on the details tab. Give me the 4 digit vendor and device ID numbers. They look like this.

    ven_xxxx and dev_yyyy where x and y are 4 digit alphanumeric digits. Make sure that any incorrect sound drivers are uninstalled or we will get the wrong info.
     
  12. roodd

    roodd New Member

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    17
    I think it's "Vinyl".
    [​IMG]

    PCI\VEN_1106&DEV_3059&SUBSYS_97611849&REV_60\3&267A616A&0&8D

    I uninstalled programs for "Add or remove programs". But there wasn't any "Vinyl" earlier.

    When I'm uninstalling it from Device Manager, it dissapear, then I'm restarting computer, Windows is finding new hardware and he add "Vinyl AC 97 Codec Combo Driver (WDM)" to Device Manager again.

    And that program, called "Vinyl deck" is still on my PC, when I'm trying to run it, Vinyl Deck window dissapear.
     
    Last edited: Aug 23, 2013
  13. johnb35

    johnb35 Administrator Staff Member

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    33,257
    Do this. Download hijackthis so you can post an uninstall list for me.

    Download the HijackThis installer from here.
    Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

    I need you to click on open misc tools menu, click on open uninstall manager, click on save list and save it. Then copy and paste the contents of the notepad file back here.
     
  14. roodd

    roodd New Member

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    17
    I can't install it when I'm in safe mode...
     
  15. johnb35

    johnb35 Administrator Staff Member

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    33,257
    Look in your add/remove programs for any entries that say envy or via. NOTE: Do not uninstall the chipset driver. Should say cmedia on it, uninstall that item only. That way when you reboot it won't reinstall the driver.
     
  16. roodd

    roodd New Member

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    I'm not newbie or woman. :p I haven't any "cmedia" in "Add or Remove". Only thing with "VIA" is "VIA Platform Device Manager" and "VIA Rhine-Family Fast-Ethernet Adapter".
     
  17. johnb35

    johnb35 Administrator Staff Member

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    33,257
    Then windows is installing its own driver. Do you have an open pci slot available? I would suggest buying a dedicated sound card and trying it.
     
  18. roodd

    roodd New Member

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    17
    But Windows was never installing that driver "combo something". So if I wanna use PC I must reinstall Windows? Btw. thanks a lot for wasting your time for my thread. :)
     
    Last edited: Aug 23, 2013
  19. johnb35

    johnb35 Administrator Staff Member

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    33,257
    No, you won't have to reinstall windows. Have you tried rebooting in regular mode to see if it will still blue screen? If it does, I would imagine the onboard sound is bad.
     
  20. roodd

    roodd New Member

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    17
    Yes, I did. I see dekstop for max 30 sec and BSOD.
     

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