valigarmanda
New Member
Hello, and happy new year !
I bought an external hard disk drive. When I plug it with the USB 3.0 wire, its pilot is correctly installed and is up to date according to Windows.
I don't get the icon in the Computer window, so I looked into the disk manager.
The volume does not appear in the upper field, but there is a new Disk at the bottom, named "Disk2" and marked as "unknown" and "not initialized"
The disk manager directly displays a pop-up, telling me the disk needs to be initialized before the manager can use it. I validate and I get an error: "Unable to initialize because of an I/O error"
What should I do ?
I bought an external hard disk drive. When I plug it with the USB 3.0 wire, its pilot is correctly installed and is up to date according to Windows.
I don't get the icon in the Computer window, so I looked into the disk manager.
The volume does not appear in the upper field, but there is a new Disk at the bottom, named "Disk2" and marked as "unknown" and "not initialized"
The disk manager directly displays a pop-up, telling me the disk needs to be initialized before the manager can use it. I validate and I get an error: "Unable to initialize because of an I/O error"
What should I do ?