My front panel not working?

Discussion in 'Desktop Computers' started by jman15, Sep 22, 2012.

  1. jman15

    jman15 New Member

    Messages:
    228
    I just bought and build a new computer and was having some issues with the front panel (power button, reset button, usb ports, headphone and microphone jack etc).

    I fiddled around and got the power button to work which is obviously the most important. But nothing else works. The two usb ports, headphone jack, and microphone jack don't work.

    I tried following teh instructions about what to plug in where as far as those small wires coming out of the front panel and onto the mobo. However, given my plugins I couldn't follow the directions. One of my connectors was only supposed to be a two pin connection but was actually a 3 pin connection (the middle pin connection was empty). Because of this things were not able to fit where they were supposed to go so I had to play around with it to get what I could working.


    MSI 760GM-P21 (FX) AMD Series Motherboard
    AMD Phenom II X4 945 3.0Ghz 6MB AM3 CPU
    Corsair XMS3 2 x 4GB PC10666 DDR3 1333MHz 4096MB
    WD Caviar Blue 500GB SATA HD 7200/16MB/SATA-6G
    Sapphire Radeon 6770 gpu
    ULTRA LSP550 550W ATX POWER SUPPLY
    Thermaltake V3 Black Edition Mid Tower Case
     
    Last edited: Sep 22, 2012
  2. Havoc

    Havoc New Member

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    174
    You need the Motherboard Make and model, then go to there wbsite and get there PDF file on it, and then check out front panel Wiring..
     
  3. jman15

    jman15 New Member

    Messages:
    228
    I have their directions already, they came in the box. THings don't match up.
     
  4. jamesd1981

    jamesd1981 Active Member

    Messages:
    2,593
    It`s not just a matter of having the correct cable on the correct pins, the cable has to be the right way round + -

    Use a piece of paper and go through one at a time, and check off.

    You said you have got the power button so that`s done, go to pwr reset next, try it on each two pins until you find the right two, if you go all the way round and nothing try turning the cable round so the + and - are the other way round.
     
  5. jman15

    jman15 New Member

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    228
    which cable does the microphone and headphone jack? There is one cable unplugged labeled hd audio. It has no home from what i can see.
     
    Last edited: Sep 22, 2012
  6. Havoc

    Havoc New Member

    Messages:
    174
    you should have two cables that look sort of alike, one is front usb and the other would be your mic and head phone jack, the pins for sound jack and mic are usually to the rear of the motherboard.
     
  7. johnb35

    johnb35 Administrator Staff Member

    Messages:
    32,952
    Your front audio jack labled hdaudio will connect to the header circled in red in the below image. Your usb connector from the front panel will connect to any one of the usb connections circled in blue in the image.

    [​IMG]

    All this information can be found in the owners manual of the motherboard.
     
  8. jman15

    jman15 New Member

    Messages:
    228
    I have everything plugged in correctly according to your image and the sound still continues to come out of my speakers. USB doesn't work either. It says USB1 under the pins I connected the usb one to. And there is only one way to succesfully connect to the pins.
     
  9. jman15

    jman15 New Member

    Messages:
    228
    Update:

    When I plugged in my headset an MSI Realtek Audio Manager pops up every time and I have to confirm that i have plugged in a mic and headset before it transfers the sound to my headset.

    However, the USB ports still do not work and they are plugged in correctly. I do have some program that came installed called SUPER CHARGER USB and I am wondering if this is preventing the front usb from working?

    If I remove these programs would it hurt or help my situatioN?
     
    Last edited: Sep 22, 2012
  10. johnb35

    johnb35 Administrator Staff Member

    Messages:
    32,952
    Yes, try uninstalling that software and see if it helps. Other than that does anything happen at all when plugging in a usb device? Do you hear any sounds? Are you sure you have it plugged into the correct header on the motherboard?
     
  11. jman15

    jman15 New Member

    Messages:
    228
    No sounds, and i double triple checked the connection and it is in the right spot.
     
  12. johnb35

    johnb35 Administrator Staff Member

    Messages:
    32,952
    You may want someone to check out your build to verify everything is connected ok. Either the case usb ports or cable is bad or the usb header on the motherboard is bad. Try using the other usb header and see if it works.
     

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