Using Outlook 2010 - Can't change font settings in a reply

Discussion in 'General Software' started by wherebob, Jul 6, 2012.

  1. wherebob

    wherebob New Member

    Messages:
    16
    This is a random issue and wondering if anyone knows why this happens or a fix? I have a user running windows 7 pro 64 and is using Outlook 2010 professional plus.
    Sometimes when he replies to an email the font settings are greyed out so he can't adjust his font? Anyone seen this and know the fix?


    Thanks
     
  2. johnb35

    johnb35 Administrator Staff Member

    Messages:
    33,201
    Is the email he is replying too come from a single user all the time? It may be because the user is only sending mail in text format instead of html format. Not really sure.
     
  3. wherebob

    wherebob New Member

    Messages:
    16
    It comes from several different users. I'll check to see if the emails are in text format.

    Thanks for the reply
     
  4. terii

    terii New Member

    Messages:
    427
    Messages received in plain text will not give you the format options. Messages received in HTML format will always display the format options. This can be changed when replying to a message. Click reply then go to Format Text tab and change to HTML. Go back to message tab and you should have format text options available to you.
     

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