friends pc needs help!!

my friend has a pakrd - bell desktop pc, it runs windows xp atm, am told its about 5 yrs old and has an amd athlon cpu, its had to have work once before

heres the problem, my friend turns on her pc, the bios loads fine (never been changed by her), windows starts to load and then it blue screens saying that it was unable to mount the boot drive or sumting like so. at asks wethr she has installed any new hardware or software. she has never opend the pc herself and has added no hardware, but does frequently download music frm limewire.

as told to by the blue screen she restarts and the same thing happens every time.

i think that her hdd has died or is virused or corrupt, anyone else have an idea?
 

Hdk20

New Member
I've had the same thing with my Toshiba Laptop, the thing I did was reformatted it I spent about 4 hours looking and looking I gave up so I just reformatted it.. So sorry, I wouldn't actually know how to get rid of this. It's exactly, everything would load... and then the bluescreen would pop up. saying the UNMOUNTED thing I had this thing twice, second time I reformatted it.. 6 months its been fine now. Limewire will do it, I never download from limewire and I haven't had this problem I use Utorrent, to download music and movies.
 

Diamondsleeper

New Member
Unfortunately if your friend is not in the practice of backing up their operating system then a reformat and re-install of the OS may be in order. However have they tried booting into safe mode? If not this is done by tapping on the F8 key as it boots until a boot option menu comes up.. Select safe mode and see what happens. We wil go from there. :cool:
P.S. If a computer has not been opened up in 5 years and all the choking dust not blown out, that accumulates in that amount of time, weird and bad things tend to start happening mainly due to the build up of heat. The computer can no longer cool itself. Heat kills electronics over time.
 
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thanx Hdk20, u were right she claims that there is this unmount thing, and thanx to Diamondsleeper, i was thinking about physically cleaning it. my current idea is to: (if the hardware is all in order) firstly connect her hdd to my pc to reclaim her personal documents, then scan these for virus worms etc and then reinstall windows.

sound ok?
 

larryf215

New Member
you could use a knoppix cd to copy her files to a usb flash drive, without the risk of putting it in your computer. This would also be a test, to see if the hardware is ok.
 
yes that reminds me, i have an ubuntu cd with me and open solaris, this would be a gr8 test of the hardware, thanx larry!!
 
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