4890 crashing

ZeroWing

New Member
Hey guys, my 4890 has been crashing on me for as long as I can remember. Its at stock speeds (GPU clock 850,memory 975). I mostly play TF2 and the game freezes and I need to ctrl alt tab to get out of the freeze. Once on the desktop it says my display driver crashed and recovered. Sometimes, it just straight up crashes and my computer restarts itself with gpu fan on 100%. how can I fix this issue? Did I get a bad card? Should I increase the voltage to the card even though im not OCing? Please help, thanks!
 

sayeen

New Member
Try checking the temp of ur GPU and CPU...GPU should not exceed 70 C and CPU should not exceed 75-80 C...Also try playing some other game and see if the problem persists...try updating the video card driver...

RealTemp is a good software for monitoring CPU temp...for GPU temp you can get some good win 7 widgets
 

ZeroWing

New Member
im using windows 7 32 bit, ive reinstalled drivers multiple times. Temp checks out fine. Gfx card still crashes @ 100% fan speed. This happens on any gaming intensive game I play. Sometimes it doesnt crash for a few days and other times it crashes multiple times a day.
 
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claptonman

New Member
I would roll back to an older version of the driver and see if it crashes. Did the crashing just start? Did you do any hardware/software changes before it started happening?
 

ZeroWing

New Member
I would roll back to an older version of the driver and see if it crashes. Did the crashing just start? Did you do any hardware/software changes before it started happening?

Its been crashing for as long as I can remember, ive gone through multiple driver updates and recently installed windows on an SSD
 

Okedokey

Well-Known Member
Psu?

Edit, sorry saw your specs.

Ok, I would test that RAM. Thats the weakest quality link.

After that, latest BIOS?

Reinstall Windows?

Complete rebuild?
 

ZeroWing

New Member
Psu?

Edit, sorry saw your specs.

Ok, I would test that RAM. Thats the weakest quality link.

After that, latest BIOS?

Reinstall Windows?

Complete rebuild?

Could the RAM be the issue? When I check crash reports it says video hardware issue. Ive reinstalled windows multiple times with the same problem. BIOS never updated due to fear of bricking the mobo.
 

Okedokey

Well-Known Member
Test the memory, this can totally cause instabilities throughout the system. Remember, its a pipe, CPU -> RAM -> PCIe -> RAM -> CPU via the Direct X API. Look what happens when RAM gives back a 0 when it was meant to be a 1.

So, check the RAM overnight. Any errors - replace. Its cheap anyway.

Then...

Using a reliable USB flash drive, extract the BIOS image to the formated FAT32 USB drive.

Restart and hit the key required to enter the bios and flash the bios to the latest.
 

sayeen

New Member
Either format your computer...OR..check the graphic card on a different computer (your friends computer)...if the same fan speed issues occurs on the other computer then i'd say the video card is defective...hope thats not the case :)
 

ZeroWing

New Member
im running windows 7 32 bit, I'll run a memory test and see if I can maybe borrow a friends card to swap out. Hows memtest86 for memory testing?
 
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ZeroWing

New Member
so running temp checks I found out my GPU is hitting 100C @ 100& load causing it to crash. idky its overheating that badly, I have a case fan blowing directly on it along with 3 other fans in the case... the temp spikes in a matter of seconds

With GPU and all case fans at 100% it peaks at 78C, why the hell is the card getting so hot?
 
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Shane

Super Moderator
Staff member
The card might need a good clean and thermal paste re-applying,Sometimes after a long time the stock thermal paste they put on there drys up and its useless...happened to my 4890,They put it on so thick aswell it just crumbled away when taking off the heat sink.

Could give it a try.
http://www.youtube.com/watch?v=-SZJH_KdXrU
 
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Okedokey

Well-Known Member
Its clearly because your case airflow is poor. 78oC at 100% isnt bad at all. Improve your case ventilation.
 

ZeroWing

New Member
i cleaned the heatsink contact and reapplied thermal paste. Looks to not go over 72Cat 50% fan speed with 100% GPU activity using 1.313volts. hopefully the temp continues to stay how it is, thanks for the help.
 
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