I'm not sure if this is the right place to post this but I need help. I play a lot of games and somewhere along the line I seem to have downloaded some kind of malware. The owner only seems to be interested in my steam account and he changed my email password, my steam password, and cleared all my saved passwords seemingly so i would have to retype them. Once I recovered both accounts I switched over to gmail so I would get a text notification if somebody wanted to access my account. For a while my troubles went away but he's been back at it trying to re-steal my steam. My antivirus is Malware Bytes and it doesn't pick up any malware on my computer. I really do not want to repartition my harddrive. Any ideas?
Help with possible keylogger?
- Thread starter FiveSeven
- Start date
Moved to security section.
Do this.
Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
In your next reply please post:
I also want to see a list of what current software you have installed on your system. After running combofix please navigate to C:\Qoobox and in that folder will be a file named add-remove programs.txt. Open that file and copy and paste the contents back here.
To run a hijackthis log do the following.
Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.
Post the logfile that HijackThis produces
Do this.
Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
- Download this file here :
Combofix
- When the page loads click on the blue combofix download link next to the BleepingComputer Mirror.
- Save the file to your windows desktop. The combofix icon will look like this when it has downloaded to your desktop.
- We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
- Close all open Windows including this one.
- Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found here.
Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.
- Please click on I agree on the disclaimer window.
- ComboFix will now install itself on to your computer. When it is done, a blue screen will appear as shown below.
- ComboFix is now preparing to run. When it has finished ComboFix will automatically attempt to create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below.
- Once the Windows Registry has finished being backed up, ComboFix will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can skip to this section and continue reading. Otherwise you will see the following message as shown below:
- At the above message box, please click on the Yes button in order for ComboFix to continue. Please follow the steps and instructions given by ComboFix in order to finish the installation of the Recovery Console.
- Please click on yes in the next window to continue scanning for malware.
- ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.
- ComboFix will now start scanning your computer for known infections. This procedure can take some time, so please be patient.
- While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes through the various stages of its scan. An example of this can be seen below.
- When ComboFix has finished running, you will see a screen stating that it is preparing the log report.
- This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
- When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you.
- Now you just click on the edit menu and click on select all, then click on the edit menu again and click on copy. Then come to the forum in your reply and right click on your mouse and click on paste.
In your next reply please post:
- The ComboFix log
- A fresh HiJackThis log
- An update on how your computer is running
I also want to see a list of what current software you have installed on your system. After running combofix please navigate to C:\Qoobox and in that folder will be a file named add-remove programs.txt. Open that file and copy and paste the contents back here.
To run a hijackthis log do the following.
Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.
Post the logfile that HijackThis produces
I can only see one thing that needs to get removed.
1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
It must be Notepad, not Wordpad.
2. Copy the text in the below code box
3. Go to the Notepad window and click Edit > Paste
4. Then click File > Save
5. Name the file CFScript.txt - Save the file to your Desktop
6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!
ComboFix will begin to execute, just follow the prompts.
After reboot (in case it asks to reboot), it will produce a log for you.
Post that log (Combofix.txt) in your next reply.
Are you running the paid version of Malwarebytes? I would suggest you to download and install a free antivirus program such as Avast and run a scan on your system.
Please download and run the ESET Online Scanner
Disable any antivirus/security programs.
IMPORTANT! UN-check Remove found threats
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates, install and then start scanning your system.
When the scan is done, push list of found threats
Click on Export to text file , and save the file to your desktop using a file name, such as ESETlog. Include the contents of this report in your next reply.
If no threats are found then it won't produce a log.
1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
It must be Notepad, not Wordpad.
2. Copy the text in the below code box
Code:
Driver::
X6va009
File::
c:\windows\SysWOW64\Drivers\X6va0093. Go to the Notepad window and click Edit > Paste
4. Then click File > Save
5. Name the file CFScript.txt - Save the file to your Desktop
6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!
ComboFix will begin to execute, just follow the prompts.
After reboot (in case it asks to reboot), it will produce a log for you.
Post that log (Combofix.txt) in your next reply.
Are you running the paid version of Malwarebytes? I would suggest you to download and install a free antivirus program such as Avast and run a scan on your system.
Please download and run the ESET Online Scanner
Disable any antivirus/security programs.
IMPORTANT! UN-check Remove found threats
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates, install and then start scanning your system.
When the scan is done, push list of found threats
Click on Export to text file , and save the file to your desktop using a file name, such as ESETlog. Include the contents of this report in your next reply.
If no threats are found then it won't produce a log.