Cyberlink PowerDVD 10 won't play Blu-Ray films on TV

Origin Saint

Well-Known Member
I tried that once and it didn't seem to work. I think I'll just use the 30-day free trial of PowerDVD 13 until I find something out for sure. I don't understand how it could be because it is losing support considering if it were losing support, why would it play the same Blu-Ray on one TV and not the other? Shouldn't it just not play it on a TV all together?
 

Origin Saint

Well-Known Member
Just tried it and you know what, they aren't. This is pretty ridiculous. I know this TV has HDCP, so I have no idea why everything is trying to tell me it doesn't.
 

spirit

Moderator
Staff member
So they do actually require you to purchase the newest version? That's some serious crap.

Spirit: Do you actually think this could be a problem with CyberLink not supporting it anymore? I was just wondering because I would imagine if it's playing on one TV but not the other that it would have to be the TV. Just exploring all my options.
Yeah I know it's bad - just a way for them to get more money.

Was the movie you were trying to watch a new title or an older one? If it was an older one then no it's likely not the problem, but if it was a newer one then it could have been, but still seems weird it was playing OK on other TVs.
 

Origin Saint

Well-Known Member
Neither V For Vendetta or the original The Lorax will work on the Insignia TV, but both will work on the 50" Panasonic. They also don't work even if I reset to factory defaults on the Insignia TV nor will they work on the newest version of PowerDVD 13 (trial).
 

jamesd1981

Active Member
Well to sum up.

playing the blu rays using cyberlink works fine when not connected to the insignia tv

Playing the blu rays using other software works even when connected to the insignia tv

It looks like there is some strange compatibility problem with cyberlink and your insignia tv.
 

jamesd1981

Active Member
If you have tried the trial version of new cyberlink 13 version, it seems unlikely to be dropped support on the most up to date cyberlink and if it is just a strange compatibility problem with your tv and don`t know what they can do to resolve it, I can`t see them doing a fix or update for one tv.
 

Origin Saint

Well-Known Member
None that can play Blu-Ray unfortunately. I just tried using DAPlayer and every time I try to play a Blu-Ray, it tells me "Unable to read Blu-Ray." With or without a TV plugged in. I also tried several other Blu-Ray movies in the Insignia TV and still none worked.
 
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Origin Saint

Well-Known Member
Well, I'm currently waiting on Insignia customer support and CyberLink customer support to reply to me. Both have replied once with troubleshooting steps and information gathering to assist them, but neither have replied since then. The only Blu-Ray software I have gotten to work on the Insignia TV, is DVDFab Media Player, and it doesn't even work all that great it seems. Hopefully this gets resolved soon.
 

Sophocles

VIP Member
Download a copy of AnyDVD and install it it. It will remove the HDCP protection and allow you to play movies on any screen. Unfortunately if you want to keep it you will have to pay for it. The problem is likely that a piece of your hardware or viewing screen is non HDCP compliant which is prevent your play. HLG

http://www.slysoft.com/en/download.html
 
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