Windows 10 update made my laptops stop working right.

marquita188

marquita188

Member
on my netbook keeps restarting it after a while "your pc ran into a problem and needs to restart. we're just collecting some error info and then you can restart. (%0 complete)"

on my laptop the wifi keeps going on and OfF.

i don't know what to do.
 
marquita188

marquita188

Member
johnb35 said:
What was the precious OS? How much ram is installed? What exact model is it?
Click to expand...
both used windows 8
netbook dell inspiron 13z 5323 I13Z-3636SLV 6gb ram
labtop dell inspiron 15-3521 i15RV-10952BLK 6gb ram
527941cJYcNBQhL.jpg.jpg
 
johnb35

johnb35

Administrator
Staff member
Probably need to wipe it and reinstall 10 fresh since you have done the upgrade. You can actually now try doing a reset where it will wipe it an reinstall 10.

Follow option 2 on this page. Back up any data you need first though. You may also have to install any drivers that windows doesn't install for you.
 
marquita188

marquita188

Member
johnb35 said:
Probably need to wipe it and reinstall 10 fresh since you have done the upgrade. You can actually now try doing a reset where it will wipe it an reinstall 10.

Follow option 2 on this page. Back up any data you need first though. You may also have to install any drivers that windows doesn't install for you.
Click to expand...

ok thanks.
 
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