Pc gets stuck on boot splash screen

sem hamblok

New Member

• Feb 14, 2017

• #1

Whenever I boot up my pc it gets stuck at the splash screen I can't press f10 or f11 it does nothing. All I can do is restart the computer and everything works fine....
any help? it's kind of annoying to have to press reset all the time

 

johnb35

Administrator

Staff member

• Feb 14, 2017

• #2

Can you give us a list of your hardware? If it freezes on the splash screen its usually a hardware issue such as hard drive, ram, etc. Try disconnecting hdd and see if it still freezes.

 

sem hamblok

New Member

• Feb 14, 2017

• #3

Here is a dxdiag

 

Attachments

• DxDiag.txt

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johnb35

Administrator

Staff member

• Feb 14, 2017

• #4

So is this your motherboard?

https://us.msi.com/Motherboard/support/Z170A-KRAIT-GAMING-R6-SIEGE.html

Are you running the latest bios version?

How long has it been freezing like this?

 

sem hamblok

New Member

• Feb 14, 2017

• #5

it's only just been doing this like 1 week or 2. I haven't updated anything So I don't know if I have the latest bios

 

johnb35

Administrator

Staff member

• Feb 14, 2017

• #6

Start with disconnecting hdd to see if it still freezes. Did you build this recently? Did you use the correct amount standoffs between motherboard and case?

 

sem hamblok

New Member

• Feb 20, 2017

• #7

Disconnect it before I start the computer? I'll try that.
Yes I build this https://pcpartpicker.com/user/NewbornALIEN/saved/87hfrH build around New year but it didn't have this problem before. Yes used all 6 standoffs for the Msi krait mobo.
The weird thing is that if I press restart on my case it starts up like normal.

 

ramirez

Member

• Feb 21, 2017

• #8

sem hamblok said:

The weird thing is that if I press restart on my case it starts up like normal.

Click to expand...

It boots to desktop when you restart?? I would disconnect the HDD and leave your SSD connected. I am assuming the SSD is your boot drive?