Computer restarts by itself
- Thread starter peter912
- Start date
Nothing in particular, just browsing the internet
Event Properties- Event 41, Kernel Power
System has rebooted without cleanly shutting down first
Error could be caused by if the system stopped responding ,crashed or lost power unexpectedly
So this is what I suspected that it was a momentary loss of power due to a hydro glitch, when the hydro goes off for a millisecond . I don't think it has anything to do with my computer does it ?
Event Properties- Event 41, Kernel Power
System has rebooted without cleanly shutting down first
Error could be caused by if the system stopped responding ,crashed or lost power unexpectedly
So this is what I suspected that it was a momentary loss of power due to a hydro glitch, when the hydro goes off for a millisecond . I don't think it has anything to do with my computer does it ?
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Where would I see this "events/errors" before the shutdown. Why do you suspect that it wasn't just a power glitch ?
This is a desktop computer, less than one year old . It's internet modem is almost brand new, it's called Rogers Ignite from my internet service provider.
That is not a power supply...
Power supply is the box inside your actual computer that converts power from the wall plug into usable power for the machine (bunch of cables running from it and where the cable from the wall plugs in).
Power supply is the box inside your actual computer that converts power from the wall plug into usable power for the machine (bunch of cables running from it and where the cable from the wall plugs in).
You can sort event viewer by time so just scroll through and see what preceded the power event error.
I unchecked the automatic restart under Start Up and Recovery . The computer hasn't restarted since then, however it didn't restart too frequently before this.This is a Dell Inspiron computer and it was manufactured on Jan. 28, 2017 . I bought it on April 1 2017 so it must still be under warranty. From previous experience I know that when a customer calls them (Dell) ,they like to have the owner take apart the computer and try and fix it before they authorize a computer technician to come out. It is not a pleasant experience to go through.
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Totally_Lost
Member
Your computer has become self-aware. It will only get worse, trust me.
Before anyone says anything, yes, I realize - two separate movies.
Update: I experienced another random restart, since I unchecked the automatic restart, in start up and recovery. So I called Dell because the computer is still under warranty. What was done is that the Drivers were updated by remote . The Dell advisor felt that this would correct this problem and if it happens again then I am to contact Dell again. Would not having up to date drivers really cause a random restart to occur ? I thought that the PSU would have to be replaced to correct this issue ?
Totally_Lost
Member
I have two desktops. One is an Acer that I bought, which was originally built in Thailand. If I had it plugged directly into mains power, and if it were shut down at the time, it would start after the power were restored. Not sure why it does this. It just does. (We have power cuts here, quite frequently.)
My other desktop would not do it. I keep the Acer connected to a UPS, so power is never disconnected from it.
EDIT:
Afterthought: It may also be a setting in the BIOS, for some machines?
My other desktop would not do it. I keep the Acer connected to a UPS, so power is never disconnected from it.
EDIT:
Afterthought: It may also be a setting in the BIOS, for some machines?
It is not a " Windows fail" It seems to be an issue with Windows 10, the computer restarts after it does a windows update . I just got off the phone with Dell and they couldn't find any fault with the computer. I think that he even said that it seems that this is occurring when an update is installed . Maybe Microsoft will find a fix for this problem . The only strange thing is that I have had the computer for one year now but it is only recently the it has been doing this, maybe there haven't been updates to Windows 10 till now and that's why the problem is recent. I think it even said on the internet that this started happening after the Creator's update to Windows 10 .
Eduardo96
New Member
See my laptop is a Dell inspiron 5555. It was with problems when it was bought, didn't loaded windows. That was in April 2016.We had to call Dell and they told us how to reboot. Some time after I needed to partition the disk and it lose all partitions and I had to erase all and repartition the drive, losing recovery. So, the best solution we know in my country and the one that really works. Format, install windows, use DriverPack (very good) and now I'm writing you without any problem. Be radical.