ok, the wireless driver went away so there is nothing to access to take screenshot......Thank you for all the help, however at this time I think it would be easier and I would prefer to just start over from scratch......Please let me know how I should proceed, reinstall os disc, then go to dell and download drivers recommended my model number (or should the drivers already be on OD disc)? Will this work? Because if it will and it doesn't work for me with the OS disc I have, I will buy a OEM xp disc and try that. Please explain if this is correct and if not, how I would go about repairing from scratch. Thanks again