Sluggish internet after working for a while.

I have abrand new HP Laptop running Windows 10.

When working with say three open internet pages I find after a couple of hours it becomes sluggish. ie Clicking to move to a different page takes a while and often get a message stating unable to - continue or remove.

Quite annoying I usually with difficulty then reboot my computer, run CC Cleaner etc then all ok, until the next time.

My speedtest for my bt broadband seems ok 58.68 download, 18.75 upload, ping says 27 but not sure what that means..

Could someone please advise ?

Are you running malwarebytes just to make sure you haven't downloaded anything bad? Could also be bad chrome addons.

johnb35 said:

Are you running malwarebytes just to make sure you haven't downloaded anything bad? Could also be bad chrome addons.

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I have run malwarebytes. I do not use Chrome, I use Firefox (always have).

This will be hard to check but is your wireless signal strength dropping off as the either the computer or the router gets hot. If the signal strength weakens your hardware will try to compensate, to maintain stability, by slowing your browsing down. You could also try changing the router wireless channel to something other than the default number 6. There could be something interfering with that channel.

_Pete_ said:

This will be hard to check but is your wireless signal strength dropping off as the either the computer or the router gets hot. If the signal strength weakens your hardware will try to compensate, to maintain stability, by slowing your browsing down. You could also try changing the router wireless channel to something other than the default number 6. There could be something interfering with that channel.

Click to expand...

Thank you for the information, however changing channel on the router seems a bit too technical for me, is there instructions how to do it ?

Go into device manager and click the plus sign next to network adapters and tell me what it listed for the wireless adapter. Then right click on it and click on properties, click on the driver tab and tell me what the driver date is. The driver may need updating. Do you have other wireless devices in the house and are they affected as well?

Stattovic said:

I do not use Chrome, I use Firefox (always have).

Click to expand...

I should have said browser instead of chrome.

Changing the wireless channel on your router can be complicated. This is what Bt says about it but this only applies to the BT Home Hub 3 and above. Basically this help link says that BT Home Hubs from version 3 will automatically choose the channel with the least interference. BT routers prior to those will need to be changed manually.

http://bt.custhelp.com/app/answers/...w-do-i-change-the-wi-fi-channel-on-my-bt-hub?

Having said that though it doesn't necceassarily follow that just because your router changes the channel automatically that it will pick the best one. I always use channel 12 or 13 on my routers but I'm not with BT.