Help Me Please

girly-girl

girly-girl

New Member
Hey all, My computer been acting wierd lately... My browser's START PAGE changed and I'm seeing a recent increase in annoying POP UPS!!!!!! i'm sick of pop ups :( My Internet is slower than usual. I think my computer have a virus because I have new programs been added without my permission =( I'm so pissed please help, all these **** happened after I checked a site!! the programs that have been added without my permission are second thought, my pcsearch and free travel voucher whenever i deleted them they come back again!! what should I do?

THANKS!
 
girly-girl

girly-girl

New Member
Yes I tried it but I'm still having problems I guess I have trojan Named slmss.exe and I couldn't delete it! =(
 
D

DeerParkWater

New Member
If in doubt, reformat. I had the same situation. I used everything but nothing worked. So I reformatted and then started using Mozilla instead of Internet Explorer and everything is fine. Make sure you backup your files if you reformat.
 
girly-girl

girly-girl

New Member
DeerParkWater said:
If in doubt, reformat. I had the same situation. I used everything but nothing worked. So I reformatted and then started using Mozilla instead of Internet Explorer and everything is fine. Make sure you backup your files if you reformat.
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If I reformat my pc I'll lose my programms and everything and the pc without my stuff will be usless!
 
Praetor

Praetor

Administrator
Staff member
You'll have to backup your important stuff beforehand either by making an additional partition and moving it there or burning it onto CD/DVD etc

:)

As for the popups, a popup blocker with or without a firewall would be an excellent way of dealing with it (most firewalls come with popup blockers). Two free firewalls are ZoneAlarm and Agnitum Outpost (i'd recommend Outpost because of my experiences with Outpost Pro -- I used to be an ZoneAlarm guy)
 
Jimbob1989

Jimbob1989

banned
Why is everyones answer to every thing. "format everything". "that will sort it out". Its stupid, if you can sort it out another way then why not do that?

Jimbob
 
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Praetor

Praetor

Administrator
Staff member
Why is everyones answer to every thing. "format everything". "that will sort it out". Its stupid, if you can sort it out another way then why not do that?
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It's not everyone's response -- look again ;-) (not just here though) heehee
 
Fure6

Fure6

New Member
jimmy, boy- we have tried spybots and adware...what else is there? a trojan? oh, well it's kind of hard to get rid of the trojan you can't delete it. so the answer to somthing like this predicrument is to reformat!

jimmy, what would you do when you can't really do anything on your computer with out pop-ups coming up and whatever else is going on?
 
Praetor

Praetor

Administrator
Staff member
girly-girl
Consider a firewall? Say something like Agnitum's Outpost (which is free, and allows you to track stuff down to a port by port level unlike ZoneAlarm) You may be able to track down what it is that is cuasing these problems :)
 
7

72montecarlo

New Member
i do agree reformating seems a bit harsh. umm cant you try and run a free virus scan from Trend Micros HouseCall site. link here . Umm if you know where the file is located that is a trojan and you are unable to delete theres a good chance its running in the background. Try cancelling processes in the background you know shouldnt be there and keep going with user processes until your left with basically explorer.exe. Also go to start>run and type in Msconfig. go to startup tab and deselect the 'suspicious' looking programs. which by the looks of it their will be a lot. This will prevent them from loading next startup. As a temporary fix to go to stopzilla.com and use there pop up blocker to cut down on popups. let us know if any of this helps
 
girly-girl

girly-girl

New Member
Hey guys, Thanks for trying to help me! I downloaded hijack & AntiVir XP now my computer is working fine! I dont see any pop-ups =D I hope it stays like that forever^^
 
Praetor

Praetor

Administrator
Staff member
That picture just says that the serial number you used to instal Windows is "not good" ... was this a bootleg copy? If so, that would be the problem. Even if it is, you can manually install the Service Packs and updates by downloading the network/admin version. :)

Omg Praetor, are you a Robot?
cuz I just post a reply and you already answer!!
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No, I dont sleep much and I like to help people :p
 
Jimbob1989

Jimbob1989

banned
I said reformatting wasn't the answer. now every one stop patranising me. I may only be 15 but i have a hige cv. Although i may not be able to declare it all.

Jimbob
 
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