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I make regular cloned full backups of my hard drive every couple of weeks to an external hard drive using the excellent Casper software. The drive is then held elsewhere for safety reasons. However, some of my files change daily or more often (eg accounts) but it is vital to have the latest...

That is absolutely brilliant, John. Thank you for your speedy reply. It’s the perfect solution to my problem, very well explained in the video and works just as I wanted.

I have a good desktop XP computer which I still use. I don’t wish to use it online for security reasons, but I wish to copy files to and from it, to my Win 7 laptop via my router. So I wish the XP machine to be available on my LAN (for the file sharing) but not accessible to the Internet. How...

Following notification of the withdrawal of all legacy fsnet.co.uk email addresses by EE, the current owners of Orange, on 31st May, I have had to migrate mine to Gmail which I have successfully configured to send and receive POP3/smtp as used by my fsnet address. I still wish to use Windows...

I have now tried going back to a Restore Point well before this arose, as you suggested. As I suspected, it made no difference so I undid the Restore Point to return the computer back to 'present time'. I am still of the opinion that, on boot-up, the Windows Boot Manager is active after the...

Not sure that would work as the Boot Manager appears before Windows OS starts - about same time as BIOS is read. Surely System Restore will only restore Windows settings. Anyway not sure it is worth having to re-install all the Windows Updates and AV updates since last Restore point. It is...

No new software (apart from Windows updates [not W10]); only one option [Windows 7] shown in drop-down. Nothing has been installed or changed by me since before the Windows Boot Manger screen came up. I have another Windows 7 laptop which correctly boots directly to desktop and has the very...

Thanks John, but I should have mentioned in my original post that I have tried this already: Everything as your screenshots except obviously "Windows 7" instead of 10. I'm afraid it doesn't work I have also looked at the BIOS but all seems OK there. Any more ideas?

I have an Acer 32 bit laptop with the Windows 7 Home OS installed by the manufacturer from when I purchased it about three years ago. Until a few days ago it has booted straight to the Windows desktop. But now, when I switch on, after a few seconds I get a Command type blue screen showing in...

For reference in case any other iPad user has this problem ... PROBLEM SOLVED (without reloading Hotmail): Go to "Settings" page and select "Mail, Contacts, Calendars"; Select "Hotmail Account" and switch off the Mail slider; Switch the Mail slider back on; Come back out from above pages...

Have checked Hotmail on pc and all OK. It is an iPad quirk which I had once before and it cleared by itself after a week or two. Will hope same happens this time - not worth reloading Hotmail yet. Just wondered if any other iPad users had had similar prob and if they had managed to correct...

My Hotmail account is available to my iPad and works fine. I have one niggle: Even though there are no messages in my Hotmail Inbox and no messages awaiting deletion in my "Trash", both show a "1", indicating "1 unread message". The condition came up about two weeks ago and, despite retrieving...

Many thanks both for coming back so quickly. I will put her mind at rest and get her to untick enable Remote Assistance in System Settings to prevent further problems on any future occasions.

A friend with a PC was taken in by a phone call purporting to be from Microsoft. She fortunately realised that it was a bogus phone call when her credit card details were asked for and terminated the call. However the man was 'so plausible' that she had typed in the characters necessary for him...

You are right!! After many tests of selecting slides in one presentation document (using conventional Windows selection for slides) and pasting into another presentation your "right click copy/paste" technique works - and, importantly, retains all my object moves in the pasted slides. As...

I have a previously constructed Impress (Open Office PowerPoint equivalent) file containing about 20 "slides". I have been sent another Impress file which is smaller with only three slides on it. How can I merge the small file's three slides into the larger presentation which will then contain...