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i think ill buy it, should i submit a case or buy the software, though? if the software, should i get premium or technician? thanks so much

so none of these softwares work, im thinking of just purchasing one, do any of you recommend any softwares? thanks so much btw

so my hard drive has been through a lot that brought it to this stage: first, I plugged my hard drive into my ps4 (because I have movies on it) to see if it would work. whilst I was looking for it on my ps4, I clicked a bunch of stuff and I think I formatted it but I'm not so sure. then, when I...